At HipChat, we us some emoticons. We use them all the time in our team chats and conversations, and they’re a big part of our company culture. We love them so much, we conducted a study to see how people are using emoticons in the workplace.
Our results show that people are not only using emoticons and emojis in their workplace communications but also feel that they positively influence the way they work with their teams. For instance, 95% of people said they’re likely to send an emoticon to a coworker.