Archive for the ‘How HipChat Works’ Category

From beta to GA: How to build a winning API

| June 03, 2016

HipChat APIWhen you think of an API, you probably don’t picture a bunch of drawings on a whiteboard. But exactly one year ago, our plans for HipChat Connect were just that. In a year, this idea evolved through several stages and finally made it to public GA with over 30 partners. We’ve learned a lot about shipping and partnership in the process, and we hope what we’ve learned will be helpful to other software development teams (like yours, maybe).

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Meet Karma Bot

, Product Marketing | May 02, 2016

Karma Bot

It’s the age-old lesson, and it continues in HipChat. Do good, and good will come to you. Karma Bot makes sure this is so.

Karma Bot enhances camaraderie and teamwork in any HipChat room by giving your team a fun, easy way to celebrate and encourage teammates. Using this bot, you’ll be able to give (and take away) karma points to teammates in your HipChat rooms, and this wise bot will keep tally.

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Domain-Validated Signups save admins time & keep groups secure

| April 25, 2016

HipChat domain-validated signups

If you’re a HipChat administrator, Domain-Validated Signups will make your life easier while allowing new teammates to join your HipChat group faster. Even more, they ensure your team is secure from unwanted signups.

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New to HipChat? 3 first steps to get started

, Product Marketing | April 15, 2016

HipChat_new_to_hipchat
If you’re a HipChat newbie, welcome! We’re super Screen Shot 2016-04-14 at 3.53.09 PM (content) to have you aboard. HipChat is easy to use and set up, so don’t worry about reading tons of boring instructions. Just do these three steps, and you’ll be smooth sailing.

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Ready, settings, go! A guide to your HipChat settings 🔧

, Product Marketing | March 03, 2016

HipChat settings

HipChat is all about teams, but it’s also about you. As an app you use to communicate all day long, you need it to feel just right.

With every update to HipChat, we’re adding more settings that let you customize your experience, like per-room notifications, dark mode, and avatars. Now it’s just about taking advantage of them.

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When 💩 hits the fan, companies manage incidents with StatusPage & HipChat

, Product Marketing | February 18, 2016

StatusPage for HipChat: manage incidents with ChatOps

💩! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue. And all this needs to happen fast.

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Be gone, browser! Welcome Cloudo in HipChat

, Product Marketing | February 11, 2016

HipChat for Cloudo add-on

The cloud’s ability to store infinite amounts of information has given us so much – but it also creates “cloud clutter.” At first you used just a few cloud services, say Gmail, Dropbox, and Trello. But fast forward a few years, and you’re probably using tens of services in the cloud to get your work done. And that means all the files that are most important to you are scattered and difficult to find.

Cloudo changes that.

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Inside Atlassian: How IT & SRE use ChatOps to run incident management

| February 08, 2016

HipChat for ChatOps incident management

Any team that slings code for a living deals with service issues. They know all too well the hated red alert… the dreaded text in the middle of the night… the loathsome ping from a coworker telling them that $#!π just hit the fan. But what separates good services from great services is the ability to recover swiftly with minimal affect on users. And a big factor in swift recovery is ChatOps.

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What is ChatOps? A guide to its evolution, adoption & significance

| February 05, 2016

HipChat for ChatOpsI am the product of AIM. I can hear that door swinging open and closed in my mind with absolute fidelity. I know that ding like I know the sound of my own babies crying.

At 15, as I typed away into AOL IM, I never imagined that chat could turn into a tool powering some of the greatest innovation in business, technology, science, and beyond. There’s even a name for this phenomenon: ChatOps.

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HipTip: Go to the dark side & do your best work

, Product Marketing | February 03, 2016

newnew_puppy_3

Our recent app updates are packed with new features, from per-room notifications to avatars to quick search. In fact, there are so many new features that it’s easy to pass one by. That’s why we’ll be highlighting some of our favorite new features in our “HipTip” series, sharing with you the very newest and best of HipChat.

For today, follow me to the dark side

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