So you just got your team to hop on HipChat (awyeah), and now you’re in charge of making sure everyone is riding the train. Congratulations—you’re a HipChat owner! So…what now? How exactly do you get things started? Follow us along.
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Not all New Year’s resolutions have to be as hard to tackle as cutting out sugar or getting “swoll” at the gym. Some can simply be about forming new, smaller habits that make your day-to-day life easier—and let’s be honest, there are probably some habits in HipChat we all could stand to adopt (or kick).
At HipChat, we us some emoticons. We use them all the time in our team chats and conversations, and they’re a big part of our company culture. We love them so much, we conducted a study to see how people are using emoticons in the workplace.
Our results show that people are not only using emoticons and emojis in their workplace communications but also feel that they positively influence the way they work with their teams. For instance, 95% of people said they’re likely to send an emoticon to a coworker.
Some of the most important code we ship succeeds when you don’t notice it. Over the last few months, we’ve used our maintenance windows to make sweeping changes across HipChat’s backend. The result? We’ve reduced service interrupting incidents by 40%. Here’s how we did it….
When you think of an API, you probably don’t picture a bunch of drawings on a whiteboard. But exactly one year ago, our plans for HipChat Connect were just that. In a year, this idea evolved through several stages and finally made it to public GA with over 30 partners. We’ve learned a lot about shipping and partnership in the process, and we hope what we’ve learned will be helpful to other software development teams (like yours, maybe).
It’s an age-old lesson, and it continues in HipChat: do good, and good will come to you. Karma Bot makes sure this is so.
Karma Bot enhances camaraderie and teamwork in any HipChat room by giving your team a fun, easy way to celebrate and encourage teammates. Using this bot, you’ll be able to give (and take away) karma points to teammates in your HipChat rooms, and this wise bot will keep tally.
If you’re a HipChat newbie, welcome! We’re super (content) to have you aboard. HipChat is easy to use and set up, so don’t worry about reading tons of boring instructions. Just do these three steps, and you’ll be smooth sailing.
HipChat is all about teams, but it’s also about you. As an app you use to communicate all day long, you need it to feel just right.
With every update to HipChat, we’re adding more settings that let you customize your experience, like per-room notifications, dark mode, and avatars. Now it’s just about taking advantage of them.
?! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue. And all this needs to happen fast.