Some of the most important code we ship succeeds when you don’t notice it. Over the last few months, we’ve used our maintenance windows to make sweeping changes across HipChat’s backend. The result? We’ve reduced service interrupting incidents by 40%. Here’s how we did it….
Summer is upon us, bringing with it the sweet smell of BBQ, a warm breeze at night, and tons of fresh updates to all our HipChat apps. Whether in the office or globe trotting, improvements and new features across desktop and mobile apps will make your working life more relaxing from anywhere.
Atlassian makes a whole suite of team collaboration products, and HipChat is a member of this family of solutions. From issue tracking in JIRA to document sharing in Confluence, HipChat’s sibling products help teams work at an agile pace and manage projects successfully.
When you think of an API, you probably don’t picture a bunch of drawings on a whiteboard. But exactly one year ago, our plans for HipChat Connect were just that. In a year, this idea evolved through several stages and finally made it to public GA with over 30 partners. We’ve learned a lot about shipping and partnership in the process, and we hope what we’ve learned will be helpful to other software development teams (like yours, maybe).
This is a guest blog post by Justin Witz, CTO and project manager at PlanTools.
As a CTO and project manager of a remote team, I am particularly sensitive to issues that cause project failures. For my company, PlanTools, failed projects can mean lost profits, dissatisfied customers, reputation damage, lost opportunity for future engagements, and failure to secure a reputable referral source. While project management always has challenges, the particular obstacles of doing so with a remote team are unique.
If you’re a systems administrators or application admin, you probably spend much of your day in the command line interfacing with version control systems, initiating infrastructure jobs, and monitoring (allthethings). You probably also spend your day in HipChat communicating with your team. The new Puppet Enterprise for HipChat integration bridges the gap between conversation and action so you can run operations within chat, initiating a ChatOps collaboration model.
The cloud is a large, infinite place. Or so it may seem. With the new TOPDOX integration, the cloud feels accessible from chat in the simplest way.
TOPDOX connects cloud services Box, Dropbox, Google Drive, and OneDrive to HipChat. Rather than searching each cloud service individually to share or find a file, this integration consolidates the search process right inside of HipChat.