All in the Atlassian family: JIRA, Bitbucket & Confluence integrations

, Product Marketing | June 29, 2016

HipChat integrations with Atlassian's JIRA, Confluence, Bitbucket

Atlassian makes a whole suite of team collaboration products, and HipChat is a member of this family of solutions. From issue tracking in JIRA to document sharing in Confluence, HipChat’s sibling products help teams work at an agile pace and manage projects successfully.

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Introducing HipChat Server 2.0: faster, more secure & more reliable

, Engineer | June 22, 2016

HipChat Server 2.0

We’re excited to announce the official arrival of HipChat Server 2.0! We worked out some kinks in the 2.0 beta and this new release ships with some key upgrades in security, controls, and flexibility.

Updated infrastructure

We overhauled HipChat Server to run on Ubuntu 14.04. This update gives customers a more stable, performant, and secure OS.

We’ve also improved how upgrades occur, including a new offline upgrade capability.

Please make sure you take a backup before upgrading and are on a supported virtualization platform.

HipChat Connect on Server

The all-new HipChat integrations platform (HipChat Connect) is now available on HipChat Server.

HipChat Connect enables developers to build custom apps within chat, extending HipChat in very powerful ways. Not only will you be able to receive important information from the apps you use but also take action straight from your chat window.

See an example of HipChat Connect in action with the new StatusPage integration:

HipChat Connect

To try out a HipChat Connect-powered integration, check out this page. Note that in most cases, your HipChat Server will need inbound and outbound connectivity to the internet for these apps and integrations to work. Check out our integration guidelines for further help.

If you want to write custom apps or integrations with your own systems, follow our developer guide. A number of customers are already using HipChat Connect to build custom apps that help them with their DevOps processes, expenses approval, sales opportunities, and more.

New client features

HipChat Server customers will now enjoy all of the new features we’ve added to our latest HipChat desktop apps, including per-room notification settings, appearance customizations like dark mode, and quick search to find rooms and people with ease.

Robust admin controls

Admins delight! We’ve added role-based access controls to HipChat Server. Administrators no longer need to be overwhelmed by requests to execute simple account management tasks. They can now delegate admins who’ll be able to manage users and public rooms.

Moderators will only be able to moderate private rooms they have explicit access to, and they won’t be able to access 1-to-1 private chats. Learn more.

Get HipChat Server 2.0

If you’re an existing customer, just upgrade now!

For new users:

  1. Check out our installation guide for system requirements
  2. Download the OVA or deploy it from AWS

If you have questions or run into any problems, don’t hesitate to reach out to our Server Support team.

Hosted Graphite integration is the ChatOps solution for DevOps

, Product Marketing | June 08, 2016

HipChat_hosted_graphite_integrationThe new Hosted Graphite integration is a simply beautiful fusion of two key aspects of software development – monitoring and communication – allowing DevOps teams to run ChatOps in its best form.

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From beta to GA: How to build a winning API

| June 03, 2016

HipChat APIWhen you think of an API, you probably don’t picture a bunch of drawings on a whiteboard. But exactly one year ago, our plans for HipChat Connect were just that. In a year, this idea evolved through several stages and finally made it to public GA with over 30 partners. We’ve learned a lot about shipping and partnership in the process, and we hope what we’ve learned will be helpful to other software development teams (like yours, maybe).

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A project manager’s 3 tested tips for remote project management

, Product Marketing | May 27, 2016

remote project management

This is a guest blog post by Justin Witz, CTO and project manager at PlanTools.

As a CTO and project manager of a remote team, I am particularly sensitive to issues that cause project failures. For my company, PlanTools, failed projects can mean lost profits, dissatisfied customers, reputation damage, lost opportunity for future engagements, and failure to secure a reputable referral source. While project management always has challenges, the particular obstacles of doing so with a remote team are unique.

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Puppet Enterprise integration: monitor & collaborate on operations in HipChat

, Product Marketing | May 23, 2016

If you’re a systems administrators or application admin, you probably spend much of your day in the command line interfacing with version control systems, initiating infrastructure jobs, and monitoring (allthethings). You probably also spend your day in HipChat communicating with your team. The new Puppet Enterprise for HipChat integration bridges the gap between conversation and action so you can run operations within chat, initiating a ChatOps collaboration model.

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TOPDOX integration brings the cloud into HipChat

, Product Marketing | May 10, 2016

TOPDOX integration with HipChat

The cloud is a large, infinite place. Or so it may seem. With the new TOPDOX integration, the cloud feels accessible from chat in the simplest way.

TOPDOX connects cloud services Box, Dropbox, Google Drive, and OneDrive to HipChat. Rather than searching each cloud service individually to share or find a file, this integration consolidates the search process right inside of HipChat.

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Meet Karma Bot

, Product Marketing | May 02, 2016

Karma Bot

It’s the age-old lesson, and it continues in HipChat. Do good, and good will come to you. Karma Bot makes sure this is so.

Karma Bot enhances camaraderie and teamwork in any HipChat room by giving your team a fun, easy way to celebrate and encourage teammates. Using this bot, you’ll be able to give (and take away) karma points to teammates in your HipChat rooms, and this wise bot will keep tally.

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An update on login issues

, HipChat DevOps Engineer | April 29, 2016

On Wednesday and Thursday of this week, a small number of users experienced issues accessing and interacting with HipChat. Whether the impact is small or large doesn’t matter—we know you rely on HipChat. As we work to scale HipChat and the underlying architecture, we’ve committed to keeping you up to date on what is happening.

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HipChat Server 2.0 is now in beta!

| April 26, 2016

HipChat Server 2.0

We’re happy to announce the release of HipChat Server 2.0 in beta! Improvements to HipChat Server make it faster, more secure, and more reliable than ever.

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