What is ChatOps? A guide to its evolution, adoption & significance

| February 05, 2016

HipChat for ChatOpsI am the product of AIM. I can hear that door swinging open and closed in my mind with absolute fidelity. I know that ding like I know the sound of my own babies crying.

At 15, as I typed away into AOL IM, I never imagined that chat could turn into a tool powering some of the greatest innovation in business, technology, science, and beyond. There’s even a name for this phenomenon: ChatOps.

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HipTip: Go to the dark side & do your best work

| February 03, 2016

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Our recent app updates are packed with new features, from per-room notifications to avatars to quick search. In fact, there are so many new features that it’s easy to pass one by. That’s why we’ll be highlighting some of our favorite new features in our “HipTip” series, sharing with you the very newest and best of HipChat.

For today, follow me to the dark side

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Google Apps Sync: Invite & manage users with ease

| January 27, 2016

HipChat google apps sync

When you’re a HipChat admin, great power comes with great responsibility. And that means being responsible for inviting and managing all your users. That’s no easy feat. Until now.

With the new Google Apps user sync, you’ll be able to invite your whole team at once and manage them all through Google Apps. Or, shall we say, let Google Apps manage users for you.

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Uber for HipChat: When you need to collaborate IRL

| January 27, 2016

Uber for HipChat add-on

A big promise of technology is to make our lives simpler, and in some instances, to solve problems that we didn’t know existed in the first place.

Five years ago we didn’t think twice about hailing a cab or renting a car for the billions of local business trips taken every year. That is until Uber came into our lives and made something we do every day feel magically simple.

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5 New tricks to get more done & have more fun in HipChat

| January 21, 2016

HipChat tips and tricks

Last year, we introduced tons of new features that make HipChat even slicker, smoother, and more fun to use. Up your HipChat game with these 5 new tips and tricks, making you the pro we always knew you were. If you like these, you’ll also dig our tips and tricks for power users.

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HipChat keeps Zignal Labs’ teams moving at the speed of agile

| January 12, 2016

HipChat and Zignal Labs

Zignal Labs is a real-time, cross media analytics company. Its platform allows customers to customize dashboards to analyze data across both social and traditional media sources. With nearly 100 employees in several locations collaborating closely to discuss platform issues and operations, Zignal Labs needed to find a desktop and mobile chat tool that could deliver frictionless communication.

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Quick HipTip: Be your best self with animated gif avatars

| January 06, 2016

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Hold up, folks! The time is now for your short, little, tiny tip of the day that makes for a big, grand, and boisterous effect. That, my friends, is animated avatars. As in, use them.

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Top 10 trending productivity hacks & tips of the year

| December 30, 2015

HipChat productivity tips and hacks

You’re breaking the rules. Yes, you. Productivity guidelines say stay away from internet surfing like this. But, hey, while you’re here, you might as well learn a thing or two. Especially with the new year and all those…ahem…resolutions you made.

Here’s the deal: We all want to be more productive and do more with less time. Instead of telling you what we think you should do, we went to the experts. We’ve gathered the top trending articles about productivity in 2015 from TechCrunch, Inc.Business Insider, Fast CompanyFortuneEntrepreneurHuffington Post, and LifeHack.

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3 tips to stay (dis)connected for a peaceful holiday season

| December 23, 2015

HipChat for holidays

‘Tis the season for family time, good food, and holiday spirit. It’s a time to reconnect with those who are most important in your life. And, shocking as it is, it’s a time to put aside the rigors of work and tune into the sentimental things in life. Yes, that even means putting down your cell phone and laptop from time to time.

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Zendesk for HipChat add-on now powered by Connect

| December 15, 2015

As a customer service team, you need to have your finger on the pulse of your community. That means having a great customer service platform that funnels all that information to your team and helps you respond swiftly. That, my friends, is Zendesk.

HipChat Connect Zendesk add-on

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