Pete Curley

Meet HipChat for Mac (Beta) – Fast. Fluid. Native.

By Pete Curley | 2 years ago | 93 Comments

We’re happy to announce that our new Mac app is open for beta testing. We’ve completely re-written and redesigned HipChat from the ground up. Written natively for Mac, it’s faster, lighter, and integrates deeply with OS X.

What’s new in the native app?

Built for speed and performance.

Everything is faster in the new app — signing in, loading conversations, sending messages, scrolling, even typing. Best of all, your Mac isn’t working harder. The new client uses almost 5x less CPU than the legacy AIR client.

HipChat Mac Pwnage

Vertical tabs

A new left sidebar organizes your chats vertically so you can have more than 3x as many chats open at once. Every tab has the same amount of horizontal space so you can view the full names of all your open rooms and quickly see exactly which rooms require your attention.

HipChat Mac Beta

OS X ready

A native Mac client opens the door to many awesome OS X features: fullscreen mode, stay updated with your teammates through Apple’s notification center, and enjoy crystal clear display with Retina support.

HipChat Mac Notifications

Download and give us your feedback

Disclaimer:

But seriously, the app is still in beta and there are some features coming but we wanted to get you the beta as quickly as we could. We’d greatly appreciate if you report any feedback or bugs.

Dear Linux and Windows Users, we haven’t forgotten about you.

Native apps for Windows and Linux are on their way. So leave us your email address, and we’ll let you know as soon as they’re ready for beta testing.


HipChat is group chat and IM built for teams. Learn more
  • http://davidcelis.com/ David Celis

    I’d “enjoy crystal clear display with Retina support” a bit more if your icons and images actually DID have Retina support.

  • Dingus

    Hopes for a 32bit version?

  • Matthew

    haha, +1 David. But at least the text is no longer blurry. That part drove me NUTS!

  • aleksj

    Crashes on OSX 10.6.8

  • bir

    Any chance of a new Android app?  The mobile experience I find more unreliable than useful currently.

  • http://www.pipelinedeals.com/ JP

    +1 – “100% less Air” (Love it.)

  • http://tdp.me/ Jay Shirley

    First thing immediately apparent is to not send notifications if I’m active in the application. That’s a bit bonkers.

    So far, very happy to see this! Thanks!

  • http://hildebrand.cz/ Antonin Hildebrand

    I luv you, guys.

  • endel

    +1

  • Bruce Ackerman

    Looks awesome, nice work

  • Mwheeler

    Don’t remember the last time something came out first for Mac. Oh yeah it was Excel in the 80s!

  • fuziontech
  • http://www.pipelinedeals.com/ Jp

    Same here.

  • http://twitter.com/ChristianBk Christian Bullock

    Am I crazy or can’t I attach any files?

  • http://www.facebook.com/warrenegutierrez Warren Gutierrez

    Great job guys! Adobe AIR certainly eats up too much resources! About time… kodus!

  • http://amirhhz.com/ Amir H. Hajizamani

    Immediately noticed one short coming: I can’t resize the font any more for my eye-sight/screen distance. In the AIR version Cmd/Ctrl+Plus/Minus just worked (perhaps as a result of the AIR implementation, not a product decision?), but in this native version it doesn’t and there are no preferences for it, either.

    Please consider it as feature for an update soon?

  • PeacePirate

    Slightly faster to join, but but seems slower at fetching chat history. Can’t seem to be able to edit the room’s title anymore, and the extra space taking sidebars UI is slightly more annoying than the original tabs based room UI. 

  • Joe

     Me 2

  • macro

    +1

  • Jim Tinsky

    How can I change the font size? All of the options under the format menu are grayed out.

  • Jhidalgo

    Not working very well for me on OS X 10.7.5 – incredibly slow. Outgoing messages to the next cube take over a minute (incoming messages are instant).  All my colleagues but one are listed as “off-line” even though they are on line and even after they send me messages.

  • DH

    Same problem

  • http://twitter.com/mattnhodges Matt Hodges
  • MIchelle

    Also using 10.6.8. Can’t even open it.

  • http://twitter.com/mattnhodges Matt Hodges

    Hey Michelle! We are aware of a possible bug during installation, but we wanted to get you the beta as quickly as we could. So if you run into a problem installing HipChat, please reference this page for an easy workaround.

  • Jussi7

    Awesome, thankies!

  • http://twitter.com/mattnhodges Matt Hodges

    Hey Amir – best place to let us know about such requests is on our forum:

    http://help.hipchat.com/forums/190031-mac-beta-client

  • Jdominguez

    Is searching gone?

  • http://twitter.com/sabihmir Sabih Mir

    So glad for this (and thank you!!) but I think you should have pointed out what’s missing from this:
    - can’t update room status
    - no emoticons
    - no file/links list
    - no search (!?)

  • Jussi7

    Time to upgrade the OS?

  • Chris Massoud

    Enjoying the speed so far, would love the search bar to be in the lobby though :D

  • http://twitter.com/themightychris Chris Alfano

    Drag-and-drop tab reordering stops working after the first tab is moved, and the new position doesn’t seem to be remembered

  • http://www.facebook.com/clark clark

    Does this support other protocols like aim, jabber, fbook, google, etc?

  • Brian Sierakowski

    OSX 10.6.8? What century is this?!

  • Keriger

    It would be really awesome if when you type a ticket name/number in the chat-window, it turned it into a link to Jira.  Seems like something fairly straightforward to do 

  • http://www.adamlieb.me/ Adam Lieb

    Awesome. Our team is grabbing it now!

  • Nicki

    I’m using 10.8.2, I get “random error message” when I try to get support and another error when I try to login

  • http://www.digmydata.com/ Adam Wride

    And show the resolved (strikethrough)/unresolved status!

  • http://twitter.com/mattnhodges Matt Hodges

    To search for a chat room use CMD+N. Searching chat room history is something we will add in a future release.

  • Chris Massoud

     Same experience.

  • http://powdahound.com Garret Heaton

    We’re aware of the 10.6 issues. Please keep an eye on this suggestion for updates: http://help.hipchat.com/forums/190031-mac-beta-client/suggestions/3652590-crash-on-startup-in-os-x-10-6-8

  • http://twitter.com/mattwheeler Matt Wheeler

    my name is matt wheeler and you post as mwheeler. this is weird. 

  • Jacques

    I really love hipchat, and use it literally every day; speed and resources have never been a place where the client really suffered. Why bother to split up your headcount to work on platform-specific clients instead of maturing and growing your core product? Seems like a bit of a waste of your time when there are so many other cool things you could be doing instead of maintaining multiple code bases.

  • Mark

    what happened to searching within conversations?

  • Cory

    No go on install :

  • Gargantuan

    Memo to the dude in the video: It’s pronounced “OS TEN”, not “OS EX”.

  • Philipp Sprecher

    Just installed it. I love it – finally a serious client.

  • http://twitter.com/robrob Rob Robinson

    why did you bite apple’s Messages icon?

  • http://twitter.com/mattnhodges Matt Hodges
  • http://www.about.me/philippb Philipp Berner

    Does the app update itself?

  • http://twitter.com/david_m_lee David Lee

    nice. shift-enter doesn’t seem to work.

  • http://powdahound.com Garret Heaton

    We used the design first, but still plan on updating the OS X logo to something different; http://blog.hipchat.com/2012/02/17/they-may-just-be-chat-bubbles-but-theyre-our-chat-bubbles/

  • http://powdahound.com Garret Heaton

    Sure does – it checks in every few hours for updates and will pop up a window if one is available.

  • Chain-Q

    I love the new About box… :) But it’s a good first step otherwise too.

  • Annie

    As we all become more tablet based I’m surprised you didn’t take the opportunity to update the iPad app so that it better resembles the desktop. I would love to see multiple conversations on the iPad similar to the desktop

  • Barry

    Would love 24 hour format times, as per AIR version (e.g. 17:22, rather than 5:22 PM)

  • Roy Fox

    +1 for no notifications if you’re active. I’ll often have HipChat open but actually be concentrating on something else. 

  • http://twitter.com/RedRussak Red Russak

    How does one leave feedback directly to you from within the app instead of posting it to this wall for the whole world to see? cc: @powdahound:disqus 

  • Harsha

    No Search , i mean cant search for users online

  • Paul Rosanoski

    Love HipChat, and have used it for quite some time now. There is only one annoyance (and I’m not talking about the beta, I mean in general) – I love it so much I use it in 4 different organisations, but you still do not support multiple sign-on – please tell me this is at the top of your priority list – please?

  • http://twitter.com/mattnhodges Matt Hodges

    Press CMD + N to search for people / rooms.

  • http://twitter.com/mattnhodges Matt Hodges

    Use the feedback button in the app which will take you to our forums.

  • http://twitter.com/mattnhodges Matt Hodges

    Ultimately we’re listening to what our customers want – native apps for Mac, Windows, and Linux are amongst the highest voted for feature requests on our forums:http://help.hipchat.com/forums/138883-suggestions/filters/top

    In short, Adobe AIR was holding us back from delivering a better experience for our users both in terms of performance and features. 
    We’re growing the team aggressively so we can continue to deliver even more to our customers over the coming years.

  • http://twitter.com/mattnhodges Matt Hodges

    @twitter-50437049:disqus , we’re tracking all issues and missing features here:

    http://help.hipchat.com/forums/190031-mac-beta-client

  • http://twitter.com/mattnhodges Matt Hodges

    Hi @google-203cb90170bca0daba08cf443a53a11e:disqus  it’s definitely something that’s under consideration which we are tracking here: http://help.hipchat.com/forums/138883-suggestions/suggestions/2716912-let-me-be-a-member-of-and-sign-in-to-multiple-acco

  • http://twitter.com/mattnhodges Matt Hodges

    @facebook-38004060:disqus, you can connect to HipChat using XMPP and Jabber protocols. See the following article for full details:http://help.hipchat.com/knowledgebase/topics/9033-xmpp-jabber-support

  • http://twitter.com/afitnerd Micah Silverman

    Liking being able to size fonts in the new version. Thanks! However, the font switched to a Time New York sort of thing with no way to change it. Next release?

  • http://twitter.com/afitnerd Micah Silverman

    Liking being able to size fonts in the new version. Thanks! However, the font switched to a Time New York sort of thing with no way to change it. Next release?

  • Craig_Thatcher

    App works good but….. Biggest gripe is the sound level the audio makes for notifications, really need to be able to turn that down so end-users don’t go deaf….

  • http://twitter.com/mattnhodges Matt Hodges

    This has been fixed in today’s latest release. You can upgrade via the app.

  • http://twitter.com/mattnhodges Matt Hodges

    Hey @amirhhz:disqus , this functionality was added in today’s latest release of the beta app.

  • http://twitter.com/mattnhodges Matt Hodges

    @davidcelis:disqus , today’s latest release added full support for icons and images on retina displays.

  • http://www.facebook.com/paulschoenmakers Paul Schoenmakers

    I can’t find the option to disable the “user is typing ….” message in a chat ?

  • http://www.facebook.com/paulschoenmakers Paul Schoenmakers

    I can’t find the option to disable the “user is typing ….” message in a chat ?

  • Judah Anthony

    Me 3

  • http://twitter.com/nozz_nozz Noel Paguio

    Downloading updates works fine until it tries to install it. Then it just poos itself.

  • http://twitter.com/nozz_nozz Noel Paguio

    Also, when you’re Away, the status changes automatically after inactivity, but when you’re back and chatting, the status doesn’t change automatically back to Available.

  • Jim Strickland

    I would love it if HipChat could remember my password, for login. I know some might consider that insecure, but I have so many levels of security before getting to the HipChat login that it is most assuredly me logging in at that point.

  • Jim Strickland

    I do love the vertical tabs. That is sooooo much more user freindly.

  • http://davidcelis.com/ David Celis

    Ahh. So much better. Thanks guys!

  • Ali

    How can I stop Hipchat opening each time on startup? I have unchecked the ‘open on startup’ box in preferences but it still keeps opening. Any ideas?

  • http://twitter.com/mattnhodges Matt Hodges

    @11a5f033bda5d5cce3d62be61b161167:disqus , perhaps try removing it from System Preferences > Users & Groups > Login Items

  • http://twitter.com/mattnhodges Matt Hodges

    Hey @58032a8400fb2ace0f80ecdd6bbcee6e:disqus have you tried checking ‘Remember me’ on the login dialog?

  • Masdf

    Still crashes all the time.  I have no idea how you guys are in business.  It is by far the worst chat app I have ever used.

  • Aditya

    Hey guys, firstly congratulations on the new client. It’s very slick and a HUGE step up from the AIR stuff. I do miss one thing though, in the old client CMD + Up / CMD + Down would cycle through my previously typed messages. It was nice to give repeated commands to my bot. Would be great if that was added in again.

  • Adam

    Me 4

  • Claire Pillarelli

    Will the functionality to add images as attachments be added back in?

  • http://www.facebook.com/casstrou Casey Strouse

    Just too bad it closes and says I failed to auth even though the lobby shows up and you guys aren’t responding to my requests to support.

  • singingwolfboy

    I would love to be able to control notifications by room: this room notifies me of every message, but that room only notifies me if I’m mentioned, and this other room never notifies me at all.

  • rachellemadrigal

    be back again to read more. thanks for sharing this with us.

  • Luke

    6 months on… how about adding chat as a feature.

  • Katrina

    how do I get out of full screen mode on my mac in hipchat – what is the command? driving me crazy….

  • http://powdahound.com/ Garret Heaton

    Hitting Control+Command+F should do it. This is an OS X feature you can use on any app: http://lifehacker.com/5851881/easily-navigate-in-and-out-of-full-screen-mode-in-os-x-with-this-shortcut