GlobalGiving relies on HipChat for disaster relief

| November 28, 2016

GlobalGiving is the first and largest global crowdfunding community for non-profits, raising over $228M in more than 165 countries. Aiding everything from disaster relief to education, communication is a lifeline for GlobalGiving. For that, they turn to HipChat.

When a disaster hits, GlobalGiving launches into relief efforts instantly. This includes reaching out to partners across the world, connecting distributed teams, and keeping the website up and running at a time when individuals and companies are more inclined to donate.

A world of benefits

GlobalGiving recently relied on HipChat immediately following the earthquake in Nepal. The GlobalGiving team was able to quickly gather in their disaster response HipChat room to create a plan of action.

“We were using HipChat to communicate with staff, partners in the field, and our sister organization in the UK,” said Kevin Conroy, Chief of Product at Global Giving. “HipChat became the source of truth for the entire team.”

Sometimes making important decisions is more comfortable face to face. With the new HipChat group video platform, GlobalGiving can invite teammates to a group video chat by simply sharing a link.

“Being able to meet spontaneously without arranging for a full-blown meeting helps save precious time,” said Paige Creigh, In-the-Field Senior Program Associate.

When time is short, GlobalGiving uses HipChat to maximize every second, and we’re proud to be a part of their story. Watch the story above.