Josh Devenny

HipBots are here to work for you!

By Josh Devenny | 2 weeks ago | 0 Comments

At our recent annual conference, Atlassian Summit 2014, we talked a LOT about robots…

We’re adding them to many of the Atlassian products, and HipChat has had them for a long time. We thought you might like to see some of the Bots we’ve been playing around with in our Atlassian HipChat rooms!

Introducing HipChat Bot Lab

Bot Lab is a place where we will add HipChat Bots that are ready to be put to work, but aren’t ready for primetime. We’re going to be taking lots of diagnostics on the Bots, and making sure that they’re performing their duties correctly. They’ll be put through some rigorous tests, and those that prevail will be promoted to primetime – a listing on the HipChat Integrations page on!

We’d love for you to meet the very first class of Bots – Sassy, Karma, Standup, Mailroom, Hearsay, Untappd and Alias! If you have a Bot Building Degree (some Javascript knowledge), you can even build your own! While the Bots are in the Bot Lab, they are not officially supported. If you find that they need any tweaks, maintenance or new parts, get in touch with us via the Bitbucket repositories (links on the page), or email us.

Let’s see how many of them can pass the tests and graduate!

Take me to the bots!

Jeff Park

Bring your code into the conversation with the HipChat Bitbucket integration

By Jeff Park | 2 weeks ago | 2 Comments

If you’re a Bitbucket user, we’ve got some great news for you. We’ve worked with the Bitbucket team to create a new integration to provide more useful information about your repositories within your HipChat rooms. 

The new integration includes notifications for the following actions:

  • Commits – when a new commit is pushed, or commented on
  • Pull requests – when a pull request is created, commented on, merged, or declined
  • Issues – when an issue is created, updated, or commented on

By piping notifications into your chat room, you can hold a conversation about latest commits, pull requests, and issues with your developers right away. HipChat lets you host lightweight code reviews right within your chat room and ship code faster.

Bitbucket notifications in HipChat

This integration is pre-installed on all HipChat groups. You can find instructions on how to configure the new integration in our documentation.

If you’re new to Bitbucket, be sure to check it out – unlimited private Git or Mercurial repositories. Host your code in the cloud, for free.

Ian Monroe

Windows and Linux version 2.2.1209 is out

By Ian Monroe | 3 weeks ago | 9 Comments

This release of HipChat for Windows and Linux includes improvements to the spellchecker, including better performance and handling of contraction words.

More improvements were made to reconnecting and handling offline states.  Now, when you reconnect, you’ll stay in the same room or 1-1 chat that you were in prior to the reconnection.  Also, if you send a message when you’ve lost a connection, the client will accurately indicate that the message cannot be sent.

If you are using Windows or the application notification on Linux you can now choose to have notifications persistent until HipChat comes to the foreground or they are dismissed. This improvement was requested by our community.

You can download this latest release of HipChat at Please visit our Help Center if you see any issues.


AWS Rolling Restarts

By zuhaib | 4 weeks ago | 4 Comments

We know many in the Devops community use HipChat as an incident management tool. As many of you know, we use Amazon Web Services for hosting HipChat. If you’re affected by the AWS rolling restarts and see anything weird happening with HipChat, just remember that HipChat could be experiencing some side-effects from our own rolling restarts.

Amazon notified us that maintenance that will be occurring for instances hosting HipChat during the following windows over the coming days:

Start Time End Time
September 26, 2014 11:00:00 PM UTC-7 September 27, 2014 5:00:00 AM UTC-7
September 27, 2014 11:00:00 PM UTC-7 September 28, 2014 5:00:00 AM UTC-7
September 28, 2014 11:00:00 PM UTC-7 September 29, 2014 5:00:00 AM UTC-7
September 29, 2014 11:00:00 PM UTC-7 September 30, 2014 5:00:00 AM UTC-7

Our own Devops team is getting ready for this maintenance and we expect no major problems for HipChat. Minor things to be aware of might include client reconnections and slower search responses.
Here’s an article we found helpful whilst planning.

Although we don’t expect any major issues, we just wanted to provide a heads-up.

The HipChat Devops Team.

Elena Gorman

HipChat’s integrations are better than ever

By Elena Gorman | 4 weeks ago | 3 Comments

We’ve made finding and installing HipChat integrations easier than ever.

Now, every user who has created a room can explore and install per-room integrations from the web dashboard or within the Mac app.

This means anyone who has created a HipChat room can supercharge team communication – plugging in external notifications and playful additions to make your team more productive.

Easily find new integrations

Find all the integrations you want from within our Mac HipChat app or via the web dashboard.

Find integrations in-app or via the web dashboard

Find integrations from within our Mac app

Find new integrations from within our Mac 3.0 app

From any room you created, click on the ellipsis button in the top right corner.

From the drop-down, select Integrations and HipChat will open up the page in your web dashboard to find new integrations for that room.

If you don’t have the latest Mac app, you can still manage them from the web dashboard.

Or, via the web dashboard, sign into and navigate to Rooms/My Rooms/Integrations.

New web dashboard in HipChat for integrations

Manage per-room integrations from the web dashboard

Integrations for everyone on the team

The real benefit of our new integrations is that anyone on the team can find and install as many as they need to make their team more productive. HipChat doesn’t limit the number of integrations on our Basic accounts. 

I really like the Alias integration. Alias is a simple and easy way to incorporate group mentions into any room you manage.

In Atlassian, The HipChat marketing team falls under the larger Collaboration business group. We have a chat room for all marketing activity, but sometimes I want a shorthand way to @-mention marketers just on the HipChat team.

With a single-click, I installed the Alias integration to our room, set the group for @hc with our 3 marketers and now I have a simple way to get everyone’s attention. I didn’t need permission from my group administrator or special API keys to make it so.

Alias integration in HipChat

This integration isn’t new. It’s just much easier to find and install with a single click. Oh, and it’s totally free.

Of course, we’ve got all our Atlassian integrations as well.

Get to know our 1-click integration partners

The days of retrieving API keys and copy/pasting obscure urls are on the way out. Now, many of our integrations can be installed with a single-click.

Special thanks to those partners for offering the first 1-click integrations.

Hipmob HipMob offers hosted live chat for mobile applications. When integrated with HipChat, our users can monitor and respond to online help requests. Read more about the integration on our blog.
screenhero Screenhero provides screen sharing and voice connectivity from within HipChat. With simple slash commands, HipChat users can instantly collaborate. Learn more about the integration here. HipChat uses to manage our own status page, and we receive notifications in our devops rooms anytime performance of our web services changes.
reamaze Reamaze is a lightweight help desk tool. Integrating it with HipChat can bring every interaction with your customers, via email, Facebook or Twitter, into a central HipChat room. Learn more about this integration on their blog. We’ve blogged about Raygun’s integration in the past. This updated version works with our new API v2 making it easier than ever to install and monitor app performance via HipChat.

Manage integrations in your rooms

Write your own integration

Have a great idea for a HipChat integration? Cool. Check out the HipChat API docs here to get started.

Want to get your integration listed?

We’re happy to list any integration that incorporates our API v2. If you’ve got one ready for the big leagues, reach out to