HipChat video integrations now include BlueJeans & HYFY 🎥

, Product Marketing | April 05, 2016

HipChat video integrations

Modern team communication is all about freedom—freedom to work where, when, and how you want. While only a few years ago it was a challenge to work remotely, today the idea of working on a beach in Bali doesn’t raise an eyebrow. HipChat makes this possible.

For remote teams or workers, the power of face-to-face communication can often be what’s needed to keep everyone in sync. For these times, HipChat video and video integrations are there to help.

Read more →

March 25th Incident Report

| March 30, 2016

This has been a difficult month for all of our customers as well as the HipChat team. I was hoping my next blog post would be about some of the successes and plans we have to improve stability, but in the spirit of our company values I want to be transparent about the outage on March 25th.

Read more →

An update on this week

| March 18, 2016

March 23, 2016 — We have added an update below with more details about what happened and what we’re doing about it. Read it now.

Many of you have struggled to connect, send messages, or use chat history at different times this week. Our team has been working around the clock to find a solution to these issues, but we know that you, our users, have borne the brunt of the impact.

Read more →

HipChat for Windows improvements 💪 & crushed bugs 🐛

| March 12, 2016

atlassian_objects-35_crop
In December, we launched HipChat for Windows 4.0, a completely rebuilt app. Since then, you’ve given us tons of valuable feedback—thank you! With that feedback, we’ve made many improvements and fixes.

Read more →

The all-new HipChat for Linux is here!

| March 10, 2016

HipChat for Linux app

We’re thrilled to unveil our newest HipChat for Linux app filled with new features and a fresh look.

Right away you’ll notice the visual makeover. We’ve added clean lines, more white space, a better search box location, the “new chat” button, and other important action features.

Read more →

Ready, settings, go! A guide to your HipChat settings 🔧

, Product Marketing | March 03, 2016

HipChat settings

HipChat is all about teams, but it’s also about you. As an app you use to communicate all day long, you need it to feel just right.

With every update to HipChat, we’re adding more settings that let you customize your experience, like per-room notifications, dark mode, and avatars. Now it’s just about taking advantage of them.

Read more →

New HipChat for Mac: Cleaner, faster, and snazzier

| March 01, 2016

HipChat for Mac

As your primary team work space, we’re always looking for ways to make HipChat cleaner and more organized. In the new HipChat for Mac app, we did some serious cleaning therapy, and wow, did it feel good.

We’ve stripped away the unnecessary and highlighted the features most important to you, including some new goodies. We’ve also added decor that you can switch up as your work moods and preferences change.

Read more →

Lucidchart for HipChat brings your flowcharts into your workflow

, Product Marketing | February 26, 2016

HipChat Lucidchart integration

You can type your heart out, but sometimes the best way to get a point across is to show a visual. Flowcharts help teams organize thoughts, projects, and organizational structures, and Lucidchart, an easy-to-use flowchart and diagramming tool, is your ticket to helpful visuals land.

Plus, with the new Lucidchart for HipChat integration, your flowcharts and your workflows are one. HipChat is where your team is working, so just like sharing files, now your team can share collaborative charts.

Read more →

HipChat Bots: A guide for the humans

, Product Marketing | February 24, 2016

HipChat bots, HipBotsHipChat bots, or “HipBots” as we call them, have long been a HipChatter’s best friend: loyal, dutiful, and, if we do say so ourselves, adorable. Each bot is gifted with its own unique skill, helping your team stay organized and do its best work. Better yet, they’re easy to install and happy to work 24/7. Explore all our bots here. Learn about four of our favorites below.

Read more →

About last night…maintenance and interruptions

| February 20, 2016

Late Friday night, right after wrapping up a maintenance window, HipChat experienced downtime that impacted a number of users. Some users found themselves experiencing slow messages while others had difficultly accessing HipChat altogether.

We take downtime very seriously and apologize for any inconvenience this caused. We understand you rely on HipChat to work, and in the spirit of our company values, we want to be open with you about the situation and our next steps.

Read more →