The all-new HipChat for Linux is here!

| March 10, 2016

HipChat for Linux app

We’re thrilled to unveil our newest HipChat for Linux app filled with new features and a fresh look.

Right away you’ll notice the visual makeover. We’ve added clean lines, more white space, a better search box location, the “new chat” button, and other important action features.

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Ready, settings, go! A guide to your HipChat settings 🔧

, Product Marketing | March 03, 2016

HipChat settings

HipChat is all about teams, but it’s also about you. As an app you use to communicate all day long, you need it to feel just right.

With every update to HipChat, we’re adding more settings that let you customize your experience, like per-room notifications, dark mode, and avatars. Now it’s just about taking advantage of them.

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New HipChat for Mac: Cleaner, faster, and snazzier

| March 01, 2016

HipChat for Mac

As your primary team work space, we’re always looking for ways to make HipChat cleaner and more organized. In the new HipChat for Mac app, we did some serious cleaning therapy, and wow, did it feel good.

We’ve stripped away the unnecessary and highlighted the features most important to you, including some new goodies. We’ve also added decor that you can switch up as your work moods and preferences change.

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Lucidchart for HipChat brings your flowcharts into your workflow

, Product Marketing | February 26, 2016

HipChat Lucidchart integration

You can type your heart out, but sometimes the best way to get a point across is to show a visual. Flowcharts help teams organize thoughts, projects, and organizational structures, and Lucidchart, an easy-to-use flowchart and diagramming tool, is your ticket to helpful visuals land.

Plus, with the new Lucidchart for HipChat integration, your flowcharts and your workflows are one. HipChat is where your team is working, so just like sharing files, now your team can share collaborative charts.

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HipChat Bots: A guide for the humans

, Product Marketing | February 24, 2016

HipChat bots, HipBotsHipChat bots, or “HipBots” as we call them, have long been a HipChatter’s best friend: loyal, dutiful, and, if we do say so ourselves, adorable. Each bot is gifted with its own unique skill, helping your team stay organized and do its best work. Better yet, they’re easy to install and happy to work 24/7. Explore all our bots here. Learn about four of our favorites below.

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About last night…maintenance and interruptions

| February 20, 2016

Late Friday night, right after wrapping up a maintenance window, HipChat experienced downtime that impacted a number of users. Some users found themselves experiencing slow messages while others had difficultly accessing HipChat altogether.

We take downtime very seriously and apologize for any inconvenience this caused. We understand you rely on HipChat to work, and in the spirit of our company values, we want to be open with you about the situation and our next steps.

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When 💩 hits the fan, companies manage incidents with StatusPage & HipChat

, Product Marketing | February 18, 2016

StatusPage for HipChat: manage incidents with ChatOps

💩! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue. And all this needs to happen fast.

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Be gone, browser! Welcome Cloudo in HipChat

, Product Marketing | February 11, 2016

HipChat for Cloudo add-on

The cloud’s ability to store infinite amounts of information has given us so much – but it also creates “cloud clutter.” At first you used just a few cloud services, say Gmail, Dropbox, and Trello. But fast forward a few years, and you’re probably using tens of services in the cloud to get your work done. And that means all the files that are most important to you are scattered and difficult to find.

Cloudo changes that.

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Inside Atlassian: How IT & SRE use ChatOps to run incident management

| February 08, 2016

HipChat for ChatOps incident management

Any team that slings code for a living deals with service issues. They know all too well the hated red alert… the dreaded text in the middle of the night… the loathsome ping from a coworker telling them that $#!π just hit the fan. But what separates good services from great services is the ability to recover swiftly with minimal affect on users. And a big factor in swift recovery is ChatOps.

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What is ChatOps? A guide to its evolution, adoption & significance

| February 05, 2016

HipChat for ChatOpsI am the product of AIM. I can hear that door swinging open and closed in my mind with absolute fidelity. I know that ding like I know the sound of my own babies crying.

At 15, as I typed away into AOL IM, I never imagined that chat could turn into a tool powering some of the greatest innovation in business, technology, science, and beyond. There’s even a name for this phenomenon: ChatOps.

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