Jeff Park

HipChat for Linux (beta) is here!

By Jeff Park | 2 months ago | 16 Comments

Things have been absolutely cooking around here at HipChat! In the past six weeks alone, we launched a native Mac beta, introduced an Android beta app, and made HipChat free for teams of up to 5 users. This past Monday, we even released a brand new feature called Emoticorrect (teehee)!

But we know Linux users have been anxiously awaiting their own native app…

Ever since Adobe AIR stopped supporting Linux, a native Linux app has become our number one customer request. Jason, your wait is finally over: today we’re excited to announce the public release of our HipChat for Linux Beta!

Not only will the new Linux app make it easier for Linux users to install and upgrade HipChat, it’s also super fast. Your HipChat experience on Linux is about to get a whole lot smoother.

Take a look

To reward your patience, we’ve also added some Linux-friendly features such as integrations with standard desktop Linux notifications and tab completion for nicknames.

HipChat for Linux (beta)

Remember: Like the Mac app, this app is still in beta so there will be bugs. We’d greatly appreciate if you report any feedback or bugs.

Known Issues

Windows Users

We haven’t forgotten about you. The Windows app is coming soon and the trifecta will be complete… Sign up to be the first to know.

Jeff Park

HipChat is now free for teams of 5 users or fewer

By Jeff Park | 2 months ago | 36 Comments

We have a big announcement. Really big. We had a whole blog post written about it. But a picture is worth a thousand words.

HipChat is now free for teams of up to 5 users.

We began as a bootstrapped start-up so we know what it’s like out there. Finding the right tools to run a small business at the right cost is tough. We believe every team – no matter how small – should have access to the best tools possible, tools that enable teams to remain agile and productive in an increasingly competitive environment. Staying true to our roots, today we’re making HipChat free for teams of up to 5 users. 

I have a 5 person team and currently pay for HipChat, what do I have to do? 

Nothing. Say goodbye to your bills. If you currently have 5 users or fewer, you won’t be charged again. We’ve updated your subscription and you don’t have to do anything. 

Once your team grows to 6 users or more, HipChat will continue with our original pricing of $2 per user per month.

I have a 5 person team and don’t use HipChat yet.

Go ahead and sign up. Once your 30-day free trial is over, you’ll automatically be put on the free plan for 5 users (if you have 5 or fewer users in your account).

What’s next for HipChat?

It’s going to be a big year for HipChat customers – we have a lot planned for the next 6-12 months. We’ve been cranking on the backend to give customers a reliable and fast chat experience (and recently launched a brand new Mac client beta, along with updates to our Android mobile app). Atlassian is footing the bill so every team can now join the 4,500+ groups that collaborate in real time with HipChat. Thanks Atlassian!

Know of any teams that could use some free HipChat? Help us spread the word (smile)

If your team has 5 or less users and your subscription hasn’t updated, please contact us at support@hipchat.com.

Jeff Park

Make HipChat your Team’s Command Center

By Jeff Park | 3 months ago | 4 Comments

Our customers love HipChat because it’s so easy to extend. HipChat connects to over 45 tools that your company uses every day. Here are 5 ways to make HipChat your team’s command center and stay on top of everything your team needs to know about.

1. Connect to JIRA and Pivotal Tracker

Track issues with JIRAEvery company has projects they need to manage. Keeping up with the issues your team needs to address for these projects is a breeze with HipChat. Integrate with project management tools like Atlassian JIRA or Pivotal Tracker, and receive updates whenever an issue is opened, commented on, or resolved.

2. Collaborate on code with Bitbucket or GitHub

Collaborate on Code with BitbucketWith software eating the world, your team most likely has some code to work with. Tie in your repositories from Github and Bitbucket to receive a notification whenever a teammate pushes code, creates a branch, opens a pull request and more.

3. Builds and deploys with Bamboo or Jenkins

Build and deploy with BambooDeploying clean code is critical to your team’s success. Integrate HipChat with a continuous integration tool like Jenkins or Atlassian Bamboo and be the first to know whenever your code passes or fails a build. If your team deploys with Heroku, you can have HipChat send you a message to let you know a team member deployed your app.

4. Tackle customer service with UserVoice and Zendesk

Provide kick-ass customer service with UserVoiceNo matter what your company does, the customer is critical to your success. Stay connected and provide immediate kick-ass service to your customers by bringing UserVoice and Zendesk into HipChat.



5. Missing something? Zapier has you covered

Using Zapier, you can integrate HipChat with any other tool your team uses. Zapier supports 200+ services and has a simple interface, so your team doesn’t have to spend any time writing code to get these integrations set up. Start getting notifications in HipChat in just a couple steps. Check out the list of services and instructions to set up your Zaps, and when you’re ready, sign up through this link to get an extra 100 tasks per month!

Zapier

There’s no need to fumble around to stay updated of what’s going on. Keep a pulse on your team’s activity by integrating the tools you use with HipChat. With one service sending notifications, your team spends less time distracted and more time shipping awesome products.

Doug Keen

HipChat for Android Updates

By Doug Keen | 3 months ago | 15 Comments

Amid all the excitement over the release of the native Mac client, you may have missed the release of a long overdue update to our Android client. We put in a whole bunch of performance and reliability improvements, @ mention autocomplete, and finally fixed that obnoxious “save password” bug.

What may be more exciting is the release of our new Android Beta client.

Download the HipChat for Android beta

The biggest change you’ll notice is a complete Holo redesign (including the Action Bar pattern, thanks to Jake Wharton’s amazing ActionBarSherlock), but other new features include:

  • Capturing and sending photos
  • Sending other arbitrary files from your device
  • Real time lobby search

Better yet, just take a look for yourself:

Holo redesign Sending files Holo lobby Real-time search

We’d recommend enabling automatic updating if you install the Beta, since new features and fixes should roll out relatively quickly!

Download the HipChat for Android beta
Jeff Park

What’s the Word on the HipChat for Mac (Beta)?

By Jeff Park | 3 months ago | 0 Comments

This past Valentine’s Day, the HipChat team shared their love for their customers by releasing the native client for the HipChat for Mac beta. Our most voted on feature with over 2600 votes, the Mac client ships with a brand new design, performance improvements and much more. Wow — were we blown away by the feedback!

What are people saying?

Aw thanks guys for the love!

What can you expect next?

We love you too, and our heads are down to keep improving your team’s collaborative experience. In fact, Chris, our awesome OS engineer, just released an update for the Mac beta today. In it, he tackled:

  • Add cmd+f to bring up search UI
  • Added retina versions for app icons
  • Handle dragging images from browsers
  • Add UI for changing topic (double click topic bar)
  • Don’t trigger notifications when the app is focused
  • Add functions for controlling font size (cmd +/-, menu options)
  • The signup and help links on the login screen should no longer show “Random error messages”
  • Set window title when focusing a chat
  • Allow cycling through tabs with keyboard shortcuts
  • Fix font for email in profile sidebar

We’re also working hard to push out the Linux and Windows beta clients as well. Make sure you leave us your email address so we can notify you as soon as they’re ready. Stay tuned as big things are coming this year. Happy chatting!

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