Archive for the ‘Releases’ Category

Pete Curley

HipChat is now free for unlimited users

By Pete Curley | 2 months ago | 81 Comments

A year ago we made HipChat free for teams of five, and since then thousands of teams have learned how great chat can be. But we believe that teams of every size deserve the power of HipChat.

So today, we’re excited to announce a new subscription plan that gives you unlimited HipChat users – for free.

Here are the two ways to use HipChat:

  • HipChat Basic (free): Group chat and 1-to-1 messaging for every person on your team, regardless of team size.
  • HipChat Plus ($2/user/month): All of the features of HipChat Basic, plus video calling and unlimited, searchable message history.

You can check out the full pricing page for details.

What if I’m currently paying for HipChat?

You’ll get HipChat Plus automatically. Your features and price will stay exactly the same.

What if my team is currently using HipChat for free?

Starting today, you can add as many users as you want for free. Now there’s nothing stopping you from inviting every person in your company to HipChat.

In order to make HipChat Basic free for larger teams, we’ve added some new constraints. We worked hard to make sure they would work for small teams while showing larger teams the value of HipChat Plus. The new constraints are: file storage is capped at 5 GB (far more than the average team uses) and you can search the last 25,000 messages (about six months of messages for the average team of five).

We’ve also given current free users access to HipChat Plus features for the next 30 days.

Enjoy the free-for-all

We think every team in the world will benefit from HipChat. We’re introducing free HipChat Basic today so that every team can.

A lot of teams are using consumer chat services simply because they’re free. We want to show them how good chat can be when it’s actually designed for teams. And we want to make it easy for teams to start using HipChat without worrying about credit cards, invoicing, or expense reports.

If you’re still using consumer IM tools for work, “it’s free” is no longer an excuse. Get chat that’s built for your team.

Sign up for HipChat

 

Pete Curley

New HipChat app icons, take two!

By Pete Curley | 2 months ago | 23 Comments

After months of hard work, our team was really excited to announce 1-1 video chat and screen sharing for all of the apps. However, that news was completely overshadowed by another change: a new logo and app icon.

This is our new logo and the controversial OS X app icon we released a few days ago:

New logo Controversial OS X icon

The feedback was as plentiful as it was negative. 

There were hundreds of tweets about how ugly the icon was. Hundreds.

The weird thing is, we agree. So how did this happen?

The original goal of the new logo was to align it with the rest of the Atlassian tools. I think we achieved that and came up with a solid logo. The problem came with the implementation of the app icons themselves.

You could look at the feedback and say “people hate change” which is often true. But the problem here was that a large part of our team feels the exact same way as our users. There were two schools of thought when it came to the icon:

School #1 – “Consistency means the icon is the same on every device.”

School #2 – “Consistency means it pays homage to the style/design while respecting the look and feel of each OS.”

We fought. We argued. We gave each other the silent treatment, then argued some more. In the end, we chose option #1. But hey, if it sucks, we can fix it. We have zero problem admitting we made a mistake.

We made a mistake. The app icon sucks. Today we’re fixing it.

Lesson learned: respect the design guidelines and recommendations put forth by each operating system, even if you have to sacrifice your own internal guidelines. No one wants to see an OS X icon that looks like it belongs on iPhone, and people certainly don’t want to see an Android app with an iOS style icon. The part that made me both happy and sad was that people on Twitter proposed an alternative design, and it’s almost the exact app icon that we decided not to use in the first place (and I have the PSD’s to prove it!).

Here’s the the new app icon we’re releasing today for the desktop apps:

The new NEW OS X icon

It may seem that having hundreds of tweets shitting on your icon is a bad thing. Sure – it bummed us out, but it means our customers are passionate and they fucking care. It also means our team members that argued for the ugly icon have to buy the rest of the team a big box of apology donuts.

So let us know what you think of the new icons. I can’t promise we won’t make mistakes in the future, but I can guarantee we’ll own up to them and make things right.

Jeff Park

HipChat video and screen sharing are here

By Jeff Park | 3 months ago | 60 Comments

HipChat 1-to-1 video chat and screen sharing are now available on all of our apps. Start a video chat and share your screen with anyone on your team.

HipChat Video

Here’s what we’ve got waiting for you in our latest release:

  • Start and receive 1-to-1 video or audio calls
  • Share your screen with co-workers
  • A sweet new logo

Please note: If you’re currently using HipChat under our Free for 5 plan, you’ll be able to try video and screen sharing free for 30 days. After that, you’ll need to upgrade to a paid account to keep using the new features.

If you’re already on a paid account, HipChat video and screen sharing will be available at no extra cost.

Voice or video – it’s your call

Sometimes video is worth a thousand words. To start a video chat, open up a 1-to-1 chat with a co-worker and click the video icon. Want to start an audio call instead? Just click the phone icon. Easy.

Sync up with screen sharing

Get on the same page (literally) by sharing your screen so you can work together on any project. Just click the screen share button in any video chat and build genuine consensus to get your work done quicker.
HipChat Screen Sharing

Upgrade your app

HipChat video and screen sharing run natively on all our apps. Make sure you update your HipChat to the latest version. Check here to find which app versions support video.

Thanks!

Lastly, thanks for being dedicated HipChat users, and enjoy! We could not do this without you guys. awthanks

If you run into any issues or have feedback, don’t hesitate to let us know.

Jeff Park

Windows and Linux Users — Join the Video and Screen Sharing Conversation

By Jeff Park | 3 months ago | 9 Comments
HipChat 1-to-1 video and screen sharing are now native across all our apps. Learn more here.

A month ago, we announced that our Video and Screen Sharing features were available for beta testing on our HipChat for Mac, Android, iOS, and Web apps. As of today, HipChatters on Windows and Linux can also hold 1-to-1 video chats and screen shares.

HipChat for Windows and Linux

Go ahead and start a call with your developer in Europe or your APAC manager in Singapore. Whether your team is in the office or across the globe, they’ll feel right next to you with HipChat 1-to-1 Video and Screen Share. HipChat also supports audio calls. To start one, simply press the phone icon in a 1-to-1 chat or turn off the video feed in a video chat.

HipChat 1-to-1 Video and Screen Sharing will be available to use for free as long as the beta period is in effect. After the beta period is over, these features will only be available on paid accounts.

If you are using Windows, HipChat will prompt you to update to this latest version. On Linux, simply run a system update to try these features today. If you run into any bugs or have any feedback, let us know!

Jeff Park

HipChat 1-to-1 Video and Screen Sharing – Now in Beta

By Jeff Park | 4 months ago | 80 Comments
HipChat 1-to-1 video and screen sharing are now native across all our apps. Learn more here.

HipChat 1-to-1 video and screen sharing are now available as beta features. Try it out and let us know what you think.

Communicating easily is key to any team’s success. You already have HipChat open to chat with your team, whenever and wherever you want. Now, with 1-to-1 video and screen sharing on HipChat, you’ll no longer need to switch apps or wait for your colleagues to log on in order to talk to them face-to-face. Everything is ready within HipChat.

This beta feature is available on the native Mac, iOS and Android apps as well as the web app. Support for Windows and Linux will be coming soon.

Lastly, HipChat 1-to-1 video and screen sharing are free to use while in beta, but these features will only be available to paying customers once the beta session is over.

To try it out, make sure to update to the latest version of your native app or download the app at hipchat.com/downloads.

As always, we’d love to hear what you think. Thanks!