Archive for the ‘Releases’ Category

Customize HipChat to fit all your moods

Feeling emo? Go dark. Feeling chipper? Brighten it up. Love seeing your teammates’ pearly whites? Bring on the avatars. Can’t stand another look? Enter into our faceless world.

The point? We’ve made HipChat appearance customizable so you can feel right at home in your HipChat app. We’re giving you the controls to set your theme, adjust text density, add or remove avatars, and show either names or mentions. Ah, the freedom!

We’re testing this out in our new web app as a beta so we can gather your feedback. Let us know in the comments below or through the web app (click the question mark in the top right corner > click Provide Feedback).

To check it out, open the HipChat web app and go to your Settings tab. Then, let your mood take you away.

HipChat Customize Appearance

We all have two sides to us. So, go ahead, choose between a dark or light background.

HipChat customize appearance

HipChat customize appearance
We’ve also allowed you to change your chat view through density, avatars, and names. See how difference experiences can look:

HipChat Customize Appearance

Customize Appearance on HipChat

Now we want to know, what do you think? If you’re digging what we’re giving, let us know, and we’ll make it a permanent fixture!


Windows & Linux Release 2.2.1388 Release

Hey Windows and Linux users, we’ve got some updates for you (and some cool news at the end, so hang around).

Stuff we fixed:

  • Room topic changes weren’t appearing properly. Now they are.
  • Editing settings on Linux would cause it to crash. Now it won’t.
  • Sometimes large images would cause it to crash. Now they won’t.
  • When you changed a room’s privacy, that wasn’t reflected immediately. Now it is.
  • Sad folks got even more sad when they realized : ( popped up the emoticon autocomplete menu. We fixed that too.

Plus a few other smaller issues that should hopefully turn that frown upside down.

And now for something completely different….Windows users: We could use your help! We’ve been working on a brand new Windows 4.0 app. Want to be one of the first to test out the beta? Sign up to get early access!

Screen Shot 2015-06-26 at 12.10.24 PM

A Whole New HipChat for Android

1 month ago Seth Gholson 6 Comments

HipChat is all about connecting teams in the office, but we also have you covered when you’re on the go. We have a new  update for serious Android fans (and for not so serious fans). On the surface, you’ll notice we’ve pulled in material design. But we didn’t just slap on a new coat of paint, we re-architected the whole darn thing to be entirely native, and while we were at it, added stream compression (because we’re going for extra credit on this assignment).

Good-bye Web View, Hello Native

Being native provides benefits that you are going to notice right away. The app is now a lot smarter about your messages. We can let you know if your message failed and inform you if you’re still connecting. You’ll know if you’re looking at the latest set of messages or if some more need to load. Added bonus, the app respects your system preferences for fonts.

It also makes HipChat faster than ever. Your messages load with great haste and switching between rooms is nice and smooth. Back when we used webview the app spent time loading the initial HTML/javascript/CSS, then building javascript calls, and then executing them on the main thread. We’re not doing that anymore so we can get you chatting faster. If you want to geek out about testing, well, we improved that too. This means squashed bugs will stay squashed, we’ll have better edge case handling and be able to speed up our delivery of new features that you want to use. That feels good.

HipChat Android Material Design


Now about that Material design

Of course, you’ll notice the bright colors, animations, and transitions you’ve come to expect from material design. We’ve moved a few things around to make it quicker and easier to get chatting. When you open the app, the new homescreen lists all your active rooms and 1-1 conversations. Notice the green button in the lower right? Tap that to easily find rooms or start new conversations with your teammates. If you’re done with a room or a chat, all you have to do is swipe it away to close it. The left drawer now contains your beautiful face (or your avatar of choice), account info and access to your preferences. Once you’re in a chat, the redesigned chat view now makes your files, links, and messages easier to read and more consistent. What else? Thanks to Lollipop’s heads-up notifications, it’s now easier to see when someone mentions you in a room or you have an incoming call.

HipChat Android Material Design 2

Save that data for a rainy day

We’ve added two features that will help us play nice with your data plan. First, we will stop loading all images in the entire chat log. Phew. Second, we rolled out XEP-0138: Stream Compression support on our XMPP servers (that’s our fav flavor of compression). The new Android app takes full advantage of this new server feature. In our experiments, we’ve seen compression ratios from 3:1 to over 9:1 (awyeah). Keep an eye on your data usage from HipChat; we’d love to know if you see a reduction after this update.

We’re proud of our new Android upgrades, and this is only the beginning. We’ve got lots more planned for the rest of the year. Stay tuned.

Ready for it? Get the latest app here

And in Windows & Linux news….

Rejoice Windows & Linux users – we’ve got an update to share.

We’ve read your comments and heard your suggestions. The production team is burning both ends of the candle to give you the best HipChat experience possible.

Hint hint: this update includes emoticon autocomplete.

Time for (allthethings)


Episode One: The Phantom Win/Lin Update:

What’s fixed?

  • Long URLs render without problems.
  • No more broken links and emoticons when a find/replace is performed. (yey)
  • Replace text emoticon with images setting now works. You pick your look.
  • The end user couldn’t edit settings if an admin installed HipChat. Now access can be granted to anyone.
    Remember what Uncle Ben said: With great power comes great responsibility.
  • Create a room with an existing name and the system will not swallow itself like a black hole. If you change your room’s name to something taken, we’ll send an alert. Sorry about that. All naming issues have been fixed.

What we made better:

  • Need to hide coworkers’ distracting .gifs? Well, say goodbye to funny cats clogging up your workspace. You can now turn all .gifs off.
  • Have you been dying to add HipChat integrations? Check out that cool Gears of War lookin’ icon and open the tab. Super easy.
  • Emoticon autocomplete is finally here. Get chatting. All of your sarcastic friends are waiting for you.



And yes, we’re actively working on the re-design. Wanna help? Come work for us.

HipChat for Apple Watch – A match made in team communication heaven

HipChat is coming to a wrist near you

We’ve been at this team communication thing for a while and …and we’ve built HipChat for the Apple Watch.

That’s not how the post is supposed to go, I was going to write about how we’ve sent over 5B+ messages through our system, about how we have native apps for all the major platforms, how we integrate with the tools you use, about how teams just do better work with HipChat. But, let’s face it, we’re excited about the Apple Watch.

HipChat at a glance

When you send over 5B+ messages through your system you learn a thing or two about how team communication works. We’ve used that knowledge to design an app around what you want:

  • You want an Apple Watch (that seemed like a smart place to start)
  • You want to be in touch with what’s going on with your team without having to pull out your phone all the time
  • You want to screen messages at a glance
  • You want to respond to messages quickly


So what does it do?

You’ll get notified of messages on the watch. And, of course, you can reply right from the watch. Because you’re not really…you know…communicating if you can’t respond. There are 4 quick responses like thumbs up, thumbs down, OK or ?. And if that’s not enough you can talk to it, like a secret agent, with Apple Watch’s verbal dictation. For longer messages, you can use Apple’s Handoff to respond on your phone. You’ll thank us later for that.

It’s been an incredible challenge building HipChat on Apple Watch, but it was worth it. We built something we want to use and we think you’ll love it, too.

 Get the new iOS version here

See why HipChat is faster than email – Sign up here

A new web client, rebuilt from the ground up

4 months ago Josh Devenny 27 Comments


HipChat’s new web client goes live today!

Over the last few months, we’ve been beta testing the new HipChat web client and over 75K of you have opted in, providing us with amazing feedback. Now that we’ve had a little time to tighten some screws, and go under the hood, we’re ready to present HipChat’s new web client to the world.

We worked hard on this new web client and think you’re going to love it. It’s faster, smoother and built for easy team communication.

Here’s what HipChat users are saying

There has been a great reaction to the new web client, don’t just take our word for it!

  • “The new HipChat Beta looks much better! Great work!”
  • “Love the new HipChat!”
  • “Just want to let you know that the new web interface looks so refreshing! Love it!!”
  • “Fantastic! This update looks slick and feels buttery – congrats!”

So what’s changed?

We’ve made a large number of improvements with the new web client, check out some of the highlights. If you’re a details person, checkout our release notes.

Sidebar Upgrade – People, Files and Links

The right-hand sidebar now shows files and links, as well as people in the room. Any file or link shared will be added to the sidebar for easy access. Lots of you use HipChat on small widths, so we made sure the sidebar is collapsible, too.


File previews like whoa

Want to view images, PDF’s and videos right in HipChat? Now you can. We’re working on adding more file types including documents, spreadsheets, and presentations. If you’d like to see other file types HipChat will be supporting soon, check out the latest version of Confluence, which has over 80 supported types.


Emoticons galore

Everyone loves emoticons! Team communication is so much more fun and expressive with them. So we’ve made it super easy to remember your favorites with emoticon autocomplete. It even supports any custom emoticons that you’ve uploaded!


Invite, invite, invite

We added a simple dialog to the new web client that allows you to invite teammates via email. You can even invite entire mailing lists at the same time. Get all your friends on HipChat, we won’t be mad.

Note: the public invite URL needs to be switched on for this feature to work.


Rebuilt from the ground up

We wanted HipChat’s new web client to be a better experience, not just a better design. So we started with a brand new technology and built a completely new application – the best HipChat we’ve ever made.

We chose React.js as our foundation. That let us create a faster, more responsive and more enjoyable HipChat. You can read more about how we did it from our developers.

Note: video is not yet supported in the new web client – it will be very soon! You can use the old web client in the meantime (there’s a switch in the profile menu).

Updates, everywhere

HipChat is the best tool for team communication. We’re always adding performance and stability improvements as well as new and requested features.

Often, new features will debut in the web client and provide users with opt-in or opt-out options. If you want to help shape HipChat, try out the new features and drop us a line. We love feedback.

Try it out

If you haven’t yet seen it, log in to and prepare to have your mind blown.

HipChat for iPhone – Now with more File Power

Get those iPhones ready, HipChat has an update is here and we have some updates to share – This one is all about the files!

File viewing and sharing are two of the most used features on both the desktop and mobile clients. We’ve made some updates you’re going to love.

With HipChat’s new file viewing capabilities, you can now view over 35+ file types (and counting) — all within the app! This gives the HipChat app the ability to handle more file types than the mobile web browser can handle.

Cool. What else? Now, you can also take a .PSD (Photoshop) file, and convert it to a .JPG right in the app (yep, no more file viewing compatibility issues).

Working on the go just got easier.

ios 3.1_file viewing

Shoot and share videos in HipChat

What if you’re out having lunch and you happen to meet Bill Nye, The Science Guy while waiting to get your tacos? Or you want your coworkers to know how much fun you’re having on vacation?

With HipChat’s new video shoot and share, you can capture that once in a lifetime experience and share from HipChat all from within the app. How does it work? It’s simple, just shoot a video from HipChat or choose from your camera roll, and drop it into your conversation. That’s it!

ios 3.1_video sharing


Ready to download this?  Get it HERE!

Oh, and this too

Opening the app from a push notification no longer causes in-app notifications to show the chat you’re currently in.

And if you haven’t checked out the all new web client, you should! We gave that some special treatment, too. You’ll be able to view your files just as easily there as you can with this app.

We want to hear your feedback! 

HipChat for Android version 2.4.4

We’ve got some Android news to share regarding some recent updates and fixes.

The HipChat Android lab has been busy. They’ve been twisting some knobs and building code; there may have been a few guys in lab coats cheering at their monitors. There were high fives everywhere. That’s all we can tell you.

Big stuff is getting done; breakthroughs are happening. The redesigned Android build is coming along nicely, but till then, we wanted to update the current version with some patch fixes:

  • Fixed: The menu options are back when you use your tablet’s landscape option.
  • Misc. startup related crash fixes.
  • Fixed a bug preventing a user’s avatar and title from appearing on the info tab in a 1:1 conversation. Don’t worry – no one forgot you were Assistant (to the) Regional Manager.


I mean, this guy is a big fan:


iOS 3.0.4 Is Ready for Prime Time

Sup iOS Folks? We’ve got a new round of updates for your mighty hand held machines.

New: The browser wars of 2015 have ended.

Upon the mountain of browsers one stood tall…. uh, user choice? Pick whatever browser you like: HipChat, Safari, or Chrome for opening links. It’s up to you, so choose wisely, or whatever browser will hide what you’ve opened.

New: When your world is upside down, HipChat will be right side up. All iPad orientations now supported. Say yes to working upside down, if that’s your thing.

Improved: No more lies! Users presence indicator will animate when their presence is unknown, rather than just showing everyone offline.

See, we’re all about getting stuff accomplished.