Archive for the ‘Releases’ Category

Android 3.1 gets better support for Wear, pretty faces, and GIFV

HipChat for Android Wear

On the heels of it’s Material Design release earlier this summer, HipChat’s is rolling out another round of improvements to please die-hard Android fans.

HipChat is first to support Android Wear

First up, HipChat is bringing our leading team communication app to your wrist. Android 3.1 is tightly integrated with Android Wear. The latest update lets Wear users receive messages and reply with a dictated answer or quick-reply with common emoticons like or .

Visual refresh with Avatars

Beyond support for Android Wear, HipChat is also updating the Android experience with avatars. It’s a small design decision that personalizes communication even when you’re away from your desk.

HipChat Android avatars

Of course, some delight

When teams adopt HipChat as their primary communication platform something special happens. They become more productive and have more fun. As a result, technology can help build team culture. The culture piece is as important as the productivity piece. So we added support for GIFV files in Android 3.1.

Go ahead and share that link from imgur and gfycat. It will render properly in HipChat with minimal lag time and won’t burn through your data plan. We suggest prancing goat gifs to combat the mid-afternoon energy slump.

HipChat for Android

HipChat iOS 3.3 – Back from the mechanic

2 weeks ago Chris Gibbs 2 Comments

HipChat iOS app 3.3

HipChat for iOS version 3.3 is available in the App Store today – grab it while the bits are hot! We’ve been hard at work on some changes under the hood to keep everything running smoothly for you. This work lays the foundation for more awesome stuff to come in the next few months, and we’ve added a few new things we think you’ll like until then.

What’s new?

Upload your new avatar photo right from your iPhone! Avatars are coming to the chat view very soon, so get your selfie on and update that profile pic.

Speaking of images, you’ll notice a new upload progress indicator so you can count down the milliseconds before your teammates see your latest cat GIF. Oh, and there’s a cancel button, too. Just in case you chose the wrong image on accident…

HipChat iOS app 3.3

We’ve also built a new connection status bar into the app to let you know if the iOS app has trouble connecting. After all, sometimes the nation’s largest network is just no match for trains and elevators.

If you do find yourself HipChatting from a train or elevator, though, 3.3 includes an entirely new system for reconnecting after losing connection. We can’t guarantee you’ll always have a signal, but now HipChat will be much more reliable in reconnecting after it’s been lost. (Who designed elevators like Faraday cages anyways?)

What does this mean for you? More chatting, less waiting.

We’ve also added some big performance boosts. When resuming the app from the background messages will appear on screen faster after HipChat connects, and searching through active chats is now a much smoother experience – even with large organizations with tons of rooms and people.

If the HipChat iOS app were a car, we basically gave it a new engine and transmission.

And one more thing… PDFs are now fully searchable! Quickly jump to the important sections in that 100 page PDF from HR and save yourself a lot of reading and scrolling.

HipChat iOS app with PDF search

The iOS app is back from the mechanic and ready to get some awesome new features over the coming months, so keep an eye out. Until then, grab version 3.3 on the App Store today!

Customizable room notifications now in beta (boom)

2 weeks ago Mark Lozano 18 Comments

HipChat per-room notifications

We think choice is a great thing. Like choosing breakfast for dinner, rocking a sweat suit at work, or even…(drumroll)…notifications in the HipChat rooms you want.

Today we’re releasing a beta version of per-room notifications in the HipChat web app. Turn down the volume in rooms that aren’t critical to you so you only get mentions. Or go nuts and turn up the volume in another room to get notifications for every message.

HipChat Per-Room Notifications

Now you can choose between loud (get notifications for every message), normal (get notifications for @all, @here, and @yourname), and quiet (just @yourname).

Not interested in customizing each of your rooms? Good news: These three options now exist at a global level too in your Settings, giving you more control than you had before. You can now prioritize the notifications that are the most important to you.

So go try it out! Log into our website with your HipChat credentials. Launch the web app, go to the room you want to adjust notifications for and click on the bell.

Customize to your heart’s content. All we ask is that you let us know what you think of the beta – especially any issues you run into.

Let us know in the comments below or through the web app (click the question mark in the top right corner > click Provide Feedback). Once it’s polished up, we’ll make sure it gets to the other apps.

Here’s to more effective team communication! And to letting you concentrate on what’s most important.

P.S. Speaking of customizing HipChat, have you checked out the new appearance customization options?

Customize HipChat to fit all your moods

Feeling emo? Go dark. Feeling chipper? Brighten it up. Love seeing your teammates’ pearly whites? Bring on the avatars. Can’t stand another look? Enter into our faceless world.

The point? We’ve made HipChat appearance customizable so you can feel right at home in your HipChat app. We’re giving you the controls to set your theme, adjust text density, add or remove avatars, and show either names or mentions. Ah, the freedom!

We’re testing this out in our new web app as a beta so we can gather your feedback. Let us know in the comments below or through the web app (click the question mark in the top right corner > click Provide Feedback).

To check it out, open the HipChat web app and go to your Settings tab. Then, let your mood take you away.

HipChat Customize Appearance

We all have two sides to us. So, go ahead, choose between a dark or light background.

HipChat customize appearance

HipChat customize appearance
We’ve also allowed you to change your chat view through density, avatars, and names. See how different experiences can look:

HipChat Customize Appearance

Customize Appearance on HipChat

Now we want to know, what do you think? If you’re digging what we’re giving, let us know, and we’ll make it a permanent fixture!


Windows & Linux Release 2.2.1388 Release

Hey Windows and Linux users, we’ve got some updates for you (and some cool news at the end, so hang around).

Stuff we fixed:

  • Room topic changes weren’t appearing properly. Now they are.
  • Editing settings on Linux would cause it to crash. Now it won’t.
  • Sometimes large images would cause it to crash. Now they won’t.
  • When you changed a room’s privacy, that wasn’t reflected immediately. Now it is.
  • Sad folks got even more sad when they realized : ( popped up the emoticon autocomplete menu. We fixed that too.

Plus a few other smaller issues that should hopefully turn that frown upside down.

And now for something completely different….Windows users: We could use your help! We’ve been working on a brand new Windows 4.0 app. Want to be one of the first to test out the beta? Sign up to get early access!

Screen Shot 2015-06-26 at 12.10.24 PM

A Whole New HipChat for Android

2 months ago Seth Gholson 6 Comments

HipChat is all about connecting teams in the office, but we also have you covered when you’re on the go. We have a new  update for serious Android fans (and for not so serious fans). On the surface, you’ll notice we’ve pulled in material design. But we didn’t just slap on a new coat of paint, we re-architected the whole darn thing to be entirely native, and while we were at it, added stream compression (because we’re going for extra credit on this assignment).

Good-bye Web View, Hello Native

Being native provides benefits that you are going to notice right away. The app is now a lot smarter about your messages. We can let you know if your message failed and inform you if you’re still connecting. You’ll know if you’re looking at the latest set of messages or if some more need to load. Added bonus, the app respects your system preferences for fonts.

It also makes HipChat faster than ever. Your messages load with great haste and switching between rooms is nice and smooth. Back when we used webview the app spent time loading the initial HTML/javascript/CSS, then building javascript calls, and then executing them on the main thread. We’re not doing that anymore so we can get you chatting faster. If you want to geek out about testing, well, we improved that too. This means squashed bugs will stay squashed, we’ll have better edge case handling and be able to speed up our delivery of new features that you want to use. That feels good.

HipChat Android Material Design


Now about that Material design

Of course, you’ll notice the bright colors, animations, and transitions you’ve come to expect from material design. We’ve moved a few things around to make it quicker and easier to get chatting. When you open the app, the new homescreen lists all your active rooms and 1-1 conversations. Notice the green button in the lower right? Tap that to easily find rooms or start new conversations with your teammates. If you’re done with a room or a chat, all you have to do is swipe it away to close it. The left drawer now contains your beautiful face (or your avatar of choice), account info and access to your preferences. Once you’re in a chat, the redesigned chat view now makes your files, links, and messages easier to read and more consistent. What else? Thanks to Lollipop’s heads-up notifications, it’s now easier to see when someone mentions you in a room or you have an incoming call.

HipChat Android Material Design 2

Save that data for a rainy day

We’ve added two features that will help us play nice with your data plan. First, we will stop loading all images in the entire chat log. Phew. Second, we rolled out XEP-0138: Stream Compression support on our XMPP servers (that’s our fav flavor of compression). The new Android app takes full advantage of this new server feature. In our experiments, we’ve seen compression ratios from 3:1 to over 9:1 (awyeah). Keep an eye on your data usage from HipChat; we’d love to know if you see a reduction after this update.

We’re proud of our new Android upgrades, and this is only the beginning. We’ve got lots more planned for the rest of the year. Stay tuned.

Ready for it? Get the latest app here

And in Windows & Linux news….

Rejoice Windows & Linux users – we’ve got an update to share.

We’ve read your comments and heard your suggestions. The production team is burning both ends of the candle to give you the best HipChat experience possible.

Hint hint: this update includes emoticon autocomplete.

Time for (allthethings)


Episode One: The Phantom Win/Lin Update:

What’s fixed?

  • Long URLs render without problems.
  • No more broken links and emoticons when a find/replace is performed. (yey)
  • Replace text emoticon with images setting now works. You pick your look.
  • The end user couldn’t edit settings if an admin installed HipChat. Now access can be granted to anyone.
    Remember what Uncle Ben said: With great power comes great responsibility.
  • Create a room with an existing name and the system will not swallow itself like a black hole. If you change your room’s name to something taken, we’ll send an alert. Sorry about that. All naming issues have been fixed.

What we made better:

  • Need to hide coworkers’ distracting .gifs? Well, say goodbye to funny cats clogging up your workspace. You can now turn all .gifs off.
  • Have you been dying to add HipChat integrations? Check out that cool Gears of War lookin’ icon and open the tab. Super easy.
  • Emoticon autocomplete is finally here. Get chatting. All of your sarcastic friends are waiting for you.



And yes, we’re actively working on the re-design. Wanna help? Come work for us.

HipChat for Apple Watch – A match made in team communication heaven

HipChat is coming to a wrist near you

We’ve been at this team communication thing for a while and …and we’ve built HipChat for the Apple Watch.

That’s not how the post is supposed to go, I was going to write about how we’ve sent over 5B+ messages through our system, about how we have native apps for all the major platforms, how we integrate with the tools you use, about how teams just do better work with HipChat. But, let’s face it, we’re excited about the Apple Watch.

HipChat at a glance

When you send over 5B+ messages through your system you learn a thing or two about how team communication works. We’ve used that knowledge to design an app around what you want:

  • You want an Apple Watch (that seemed like a smart place to start)
  • You want to be in touch with what’s going on with your team without having to pull out your phone all the time
  • You want to screen messages at a glance
  • You want to respond to messages quickly


So what does it do?

You’ll get notified of messages on the watch. And, of course, you can reply right from the watch. Because you’re not really…you know…communicating if you can’t respond. There are 4 quick responses like thumbs up, thumbs down, OK or ?. And if that’s not enough you can talk to it, like a secret agent, with Apple Watch’s verbal dictation. For longer messages, you can use Apple’s Handoff to respond on your phone. You’ll thank us later for that.

It’s been an incredible challenge building HipChat on Apple Watch, but it was worth it. We built something we want to use and we think you’ll love it, too.

 Get the new iOS version here

See why HipChat is faster than email – Sign up here

A new web client, rebuilt from the ground up

4 months ago Josh Devenny 27 Comments


HipChat’s new web client goes live today!

Over the last few months, we’ve been beta testing the new HipChat web client and over 75K of you have opted in, providing us with amazing feedback. Now that we’ve had a little time to tighten some screws, and go under the hood, we’re ready to present HipChat’s new web client to the world.

We worked hard on this new web client and think you’re going to love it. It’s faster, smoother and built for easy team communication.

Here’s what HipChat users are saying

There has been a great reaction to the new web client, don’t just take our word for it!

  • “The new HipChat Beta looks much better! Great work!”
  • “Love the new HipChat!”
  • “Just want to let you know that the new web interface looks so refreshing! Love it!!”
  • “Fantastic! This update looks slick and feels buttery – congrats!”

So what’s changed?

We’ve made a large number of improvements with the new web client, check out some of the highlights. If you’re a details person, checkout our release notes.

Sidebar Upgrade – People, Files and Links

The right-hand sidebar now shows files and links, as well as people in the room. Any file or link shared will be added to the sidebar for easy access. Lots of you use HipChat on small widths, so we made sure the sidebar is collapsible, too.


File previews like whoa

Want to view images, PDF’s and videos right in HipChat? Now you can. We’re working on adding more file types including documents, spreadsheets, and presentations. If you’d like to see other file types HipChat will be supporting soon, check out the latest version of Confluence, which has over 80 supported types.


Emoticons galore

Everyone loves emoticons! Team communication is so much more fun and expressive with them. So we’ve made it super easy to remember your favorites with emoticon autocomplete. It even supports any custom emoticons that you’ve uploaded!


Invite, invite, invite

We added a simple dialog to the new web client that allows you to invite teammates via email. You can even invite entire mailing lists at the same time. Get all your friends on HipChat, we won’t be mad.

Note: the public invite URL needs to be switched on for this feature to work.


Rebuilt from the ground up

We wanted HipChat’s new web client to be a better experience, not just a better design. So we started with a brand new technology and built a completely new application – the best HipChat we’ve ever made.

We chose React.js as our foundation. That let us create a faster, more responsive and more enjoyable HipChat. You can read more about how we did it from our developers.

Note: video is not yet supported in the new web client – it will be very soon! You can use the old web client in the meantime (there’s a switch in the profile menu).

Updates, everywhere

HipChat is the best tool for team communication. We’re always adding performance and stability improvements as well as new and requested features.

Often, new features will debut in the web client and provide users with opt-in or opt-out options. If you want to help shape HipChat, try out the new features and drop us a line. We love feedback.

Try it out

If you haven’t yet seen it, log in to and prepare to have your mind blown.