Archive for the ‘iPhone’ Category

Chris Rivers

iOS App Update – Version 1.6

By Chris Rivers | 2 months ago | 0 Comments |

Version 1.6 of our iOS app just finished Apple’s review process and is available for download. This update is focused mostly on behind-the-scenes improvements, so the list of visible changes is pretty small:

  • Reconnection no longer blocks all input in the app. Users can now type messages and view chat history while the app reconnects and updates the UI.
  • Fixed problems with iPads being unable to upload photos
  • The responsiveness while the app is performing the initial load of users and rooms should be much better for larger groups (100+ users/rooms)

This is a first step towards making our mobile apps easier to use during times when connections are going in and out. Please try it out and let us know any feedback or comments you have: support@hipchat.com.

We look forward to being able to get these updates out even more often now that we’re part of Atlassian. We appreciate all the feature requests and feedback we get from our users, please keep them coming!

 

Chris Rivers

iOS App Update – Version 1.3

By Chris Rivers | 11 months ago | 2 Comments |

Good news everyone! Version 1.3 of our iOS app is available for download. We have some new features as well as some bug fixes that are part of this release:

  • You can now upload photos directly from the phone. Choose from your existing photo library or take a snapshot and send it to HipChat.
  • Fixed a common issue where users would have lots of empty space above the text input area after showing the keyboard.
  • Improved reconnecting flow to help alleviate some of the jerkiness.
  • Users should no longer notice rooms with blank names under their chats tab.

Try it out and if you have any feedback let us know by dropping us a line at support@hipchat.com

Chris Rivers

iOS App Update – Version 1.2

By Chris Rivers | 1 year ago | 0 Comments |

Version 1.2 of the HipChat iOS app recently was put live on the app store. The changes that made it in this revision are:

  • Landscape mode is now supported for iPhone and iPad (we had lots of request from iPad users for this one)
  • Reduced required iOS version to 4.0
  • Fix for intermittent crashes when joining chats
  • Fix for an issue with the roster showing all users as offline

We still have some UI improvements planned for a future update, including the ability to upload photos and view room rosters. If you have any feedback or suggestions, please send them over to us at support@hipchat.com.

Pete Curley

Introducing HipChat for iPhone and iPad

By Pete Curley | 1 year ago | 11 Comments |

Today we’re happy to announce the release of our native iPhone and iPad apps. We want to thank all of our beta testers and customers who have been waiting patiently. We’re passionate about accessibility and this is a big step towards getting HipChat on every operating system and device out there. The apps are free and available in the App Store.


The app has just about everything you’d expect:

  • Group chat and 1-to-1 messaging
  • Inline previews for images, Twitter, and YouTube, etc.
  • Receive push notifications for 1-to-1 chats, room invites, and when you’re mentioned in a room
  • Other users will see you as being on an iPhone

If you have any bugs or feedback please contact us.

One more thing…

We’ve also added a new emoticon: (jobs) . Enjoy!

Pete Curley

Testing an iPhone app in limited connectivity? Hop on the train.

By Pete Curley | 1 year ago | 0 Comments |

Over the past few months we’ve been working on our highly anticipated iPhone app. I tend to be the harshest user of products so I took it upon myself to test the hell out of it. I also love reporting bugs to Chris who programmed it.

One of the difficult aspects of a communications app is that there are a lot of states you can be in: connecting, reconnecting, disconnecting, lost signal, weak signal, and combinations of all of those. Testing these different cases can be difficult. If I had an iPhone 4, I assume I could have just held it in my hand to reduce signal strength. However, I have a 3GS. I had to get creative.

I was taking the Caltrain from our Sunnyvale office up to San Francisco for a meeting and I noticed my phone signal was all over the place. It switched from WiFi, to Edge, to 3G, to WiFi, and back to Edge. I booted up HipChat and used it up and down the peninsula. What made this particularly effective was that I wasn’t doing use cases, I was trying to actually get work done with Garret and Chris. We found and fixed a lot of bugs we wouldn’t have found otherwise.

Chris Rivers

iPhone: Request for beta-testers

By Chris Rivers | 1 year ago | 0 Comments |

UPDATE: We are no longer looking for new beta testers – we’ve had a great response from existing users! Version 1.0 of the app is now available in the App Store. Please feel free to download and rate it. We hope it improves your HipChat mobile experience.

We’re getting near the end of our iPhone app development and are looking for current HipChat users interested in beta testing. If you want to get an early sneak peek at the app and are willing to provide feedback and submit crash reports, drop us a line at support@hipchat.com. All that we need is the device ID from your iPhone (and your name, of course) so we can add you to our list of testers. You can find instructions on how to get that data at Distributing Applications on the Apple developer docs (just search for “sending your device ID”).

Thanks – we’re looking forward to getting the app out ASAP!