Archive for the ‘Integrations’ Category

Elena Gorman

Guest Post: Introducing GIF keyboard in HipChat

By Elena Gorman | 2 days ago | 0 Comments

Introducing GIF Keyboard in HipChat

You share GIFs all the time on HipChat because why use words when you can use GIFs? GIFs play automatically and inline inside HipChat so it’s easy to express an emotion, reaction, or just how excited you are about a new cat GIF you found.

But sharing GIFs to HipChat on mobile can be painful. You have to exit HipChat, Open Safari, go to google, perform a search for a GIF, copy the link, open HipChat, then paste the link – 10 taps later your GIF is in HipChat. Who wants to do that?

Introducing the GIF Keyboard. Share GIFs to HipChat with just one tap. It’s as easy as sharing emojis.

Share GIFs in HipChat!

Just navigate to the GIF Keyboard, then hold down on a GIF and select HipChat. The link to the gif gets pasted automatically inside HipChat, and when you hit submit, it turns into an autoplay GIF.

GIF Keyboard lets you collect your favorite GIFs from across the web, as well as collect what your colleagues are sharing on HipChat, so your team’s favorite replies are always one tap away.

The GIF Keyboard is available as a free download in the app-store. How long can you have a conversation in GIFs without typing any words?

Introducing GIF Keyboard

About Riffsy

Riffsy is the maker of the GIF Keyboard. Founded by Frank Nawabi, David McIntosh and Erick Hachenburg, Riffsy believes that motion is a huge opportunity for self expression, sharing and community on the iPhone and iPad, and that mobile will create entirely new opportunities in the video marketplace.

Jeff Park

Bring your code into the conversation with the HipChat Bitbucket integration

By Jeff Park | 2 weeks ago | 2 Comments

If you’re a Bitbucket user, we’ve got some great news for you. We’ve worked with the Bitbucket team to create a new integration to provide more useful information about your repositories within your HipChat rooms. 

The new integration includes notifications for the following actions:

  • Commits – when a new commit is pushed, or commented on
  • Pull requests – when a pull request is created, commented on, merged, or declined
  • Issues – when an issue is created, updated, or commented on

By piping notifications into your chat room, you can hold a conversation about latest commits, pull requests, and issues with your developers right away. HipChat lets you host lightweight code reviews right within your chat room and ship code faster.

Bitbucket notifications in HipChat

This integration is pre-installed on all HipChat groups. You can find instructions on how to configure the new integration in our documentation.

If you’re new to Bitbucket, be sure to check it out – unlimited private Git or Mercurial repositories. Host your code in the cloud, for free.

Elena Gorman

HipChat’s integrations are better than ever

By Elena Gorman | 4 weeks ago | 3 Comments

We’ve made finding and installing HipChat integrations easier than ever.

Now, every user who has created a room can explore and install per-room integrations from the web dashboard or within the Mac app.

This means anyone who has created a HipChat room can supercharge team communication – plugging in external notifications and playful additions to make your team more productive.

Easily find new integrations

Find all the integrations you want from within our Mac HipChat app or via the web dashboard.

Find integrations in-app or via the web dashboard

Find integrations from within our Mac app

Find new integrations from within our Mac 3.0 app

From any room you created, click on the ellipsis button in the top right corner.

From the drop-down, select Integrations and HipChat will open up the page in your web dashboard to find new integrations for that room.

If you don’t have the latest Mac app, you can still manage them from the web dashboard.

Or, via the web dashboard, sign into and navigate to Rooms/My Rooms/Integrations.

New web dashboard in HipChat for integrations

Manage per-room integrations from the web dashboard

Integrations for everyone on the team

The real benefit of our new integrations is that anyone on the team can find and install as many as they need to make their team more productive. HipChat doesn’t limit the number of integrations on our Basic accounts. 

I really like the Alias integration. Alias is a simple and easy way to incorporate group mentions into any room you manage.

In Atlassian, The HipChat marketing team falls under the larger Collaboration business group. We have a chat room for all marketing activity, but sometimes I want a shorthand way to @-mention marketers just on the HipChat team.

With a single-click, I installed the Alias integration to our room, set the group for @hc with our 3 marketers and now I have a simple way to get everyone’s attention. I didn’t need permission from my group administrator or special API keys to make it so.

Alias integration in HipChat

This integration isn’t new. It’s just much easier to find and install with a single click. Oh, and it’s totally free.

Of course, we’ve got all our Atlassian integrations as well.

Get to know our 1-click integration partners

The days of retrieving API keys and copy/pasting obscure urls are on the way out. Now, many of our integrations can be installed with a single-click.

Special thanks to those partners for offering the first 1-click integrations.

Hipmob HipMob offers hosted live chat for mobile applications. When integrated with HipChat, our users can monitor and respond to online help requests. Read more about the integration on our blog.
screenhero Screenhero provides screen sharing and voice connectivity from within HipChat. With simple slash commands, HipChat users can instantly collaborate. Learn more about the integration here. HipChat uses to manage our own status page, and we receive notifications in our devops rooms anytime performance of our web services changes.
reamaze Reamaze is a lightweight help desk tool. Integrating it with HipChat can bring every interaction with your customers, via email, Facebook or Twitter, into a central HipChat room. Learn more about this integration on their blog. We’ve blogged about Raygun’s integration in the past. This updated version works with our new API v2 making it easier than ever to install and monitor app performance via HipChat.

Manage integrations in your rooms

Write your own integration

Have a great idea for a HipChat integration? Cool. Check out the HipChat API docs here to get started.

Want to get your integration listed?

We’re happy to list any integration that incorporates our API v2. If you’ve got one ready for the big leagues, reach out to


Rich Manalang

Introducing the new GitHub for HipChat add-on

By Rich Manalang | 4 months ago | 6 Comments

Several months ago, we introduced a new way to integrate with Bitbucket using HipChat API v2′s Add-on capabilities. And although it took a while, today we’re announcing the new GitHub for HipChat Add-on. We’re using the same v2 API behind our Bitbucket integration to power our new GitHub for HipChat add-on.

The new GitHub for HipChat add-on makes it easy to pipe in all of your GitHub notifications into one or more HipChat rooms, using GitHub’s rich set of webhooks. You can set up notifications for all of the events you see below:

You can subscribe any room to as many repositories as you want and tailor the events for each room and repository. After it’s all configured, your notifications will look like this:

Ready to try it out? Find the new GitHub for HipChat add-on in your admin console. Find your room configuration screen, select the room you want to add this to, then click on the Add-on link on the sidebar. You’ll see the GitHub add-on in the “Find new” tab.

The new GitHub add-on for HipChat brings important information about your dev process right into HipChat. So what are you waiting for? Go set it up!



Elena Gorman

Talking about your (software) problems is good for you … and your team!

By Elena Gorman | 7 months ago | 2 Comments
This is a guest post by Trevor Parsons (@trevparsons), Chief Scientist and Co-founder of Logentries. Trevor founded Logentries in 2010 after a decade of research and development in enterprise monitoring and performance tools for distributed systems. Trevor holds a PhD from University College Dublin, Ireland.

Logentries now integrates with HipChat

We’re always told that talking about your problems is good for you. In fairness, it always feels good to get it off your chest, right?

If you ask me, the same goes for any software issues. There’s no point in keeping them to yourself. Why not share them with your whole team so that you can discuss as a group and figure out a good resolution?

The Logentries webhooks allow you to send a HTTP POST command with a JSON-encoded parameter payload to a url endpoint when a particular pattern is matched in a log event. In other words you can automate an action when an important event appears in your logs.

Webhooks + Logentries = Reporting in HipChat

Today, we are delighted to announce that now you can use webhooks to integrate into Logentries with your existing HipChat service to perform all sorts of helpful automation.

“The cool thing is that the idea for the new Logentries and HipChat integration came directly from our customers.” Trevor Parson, PhD. Chief Scientist & Founder, Logentries.

We consistently saw Logentries customers building their own integration with HipChat so that teams could easily share issues in the chat tool they use every day. We saw so many users do it themselves that we decided to connect the dots for them.

As a result,  your team can now get notified in your specified HipChat room when something important is going on.

Logentries will send notifications to HipChat in real time (i.e. within seconds of the event occurring) so that your team can immediately react, discuss and assign some remediation (in the case of an error event).

Because HipChat integrates with so many other services, it is a great place to correlate notifications and easily identify and pinpoint the root cause of an issue.

For example, an error event from Logentries might be preceded by a notification from GitHub that somebody just pushed to production moments before.

Get started

Configuring Logentries with HipChat can be achieved in only a few mouse clicks:

  • Create a Tag in Logentries to define an important event (e.g. an error, exception or warning). You do this by specifying a pattern or keyword that matches a log event that is produced when this important event occurs.

  • Then under ‘add alert,’ simply select HipChat, and add your account HipChat Notification Key and HipChat Room Name.

Configure Logentries to integrate with HipChat with a few clicks

Configure Logentries to integrate with HipChat with a few clicks

And that’s it. Next time you get an important event in your logs, a notification will be sent to your chat room with the log message details.

But it’s not all about problems or issues … you can share good news too. Log data today is not only used to record errors or exceptions but can also be used for a wide range of other use cases.

“Log data is ideal for performance monitoring, support, web analytics, product usage and more.” Trevor Parson, PhD. Chief Scientist & Founder, Logentries.

We regularly see users creating notifications when a big sale is made or when someone uses a new feature on a web application. It can be great to share this info in real-time so that the team gets to see the fruits of their labor.

Logentries joins a long list of other services that integrate with HipChat so that you can correlate whatever interesting data you have in your logs with your other development, support, sales or marketing tools.

Furthermore, HipChat’s V2 API (now in beta), also allows you to create add-ons for that automate actions whenever a notification is received. What you can do here is really only limited by your imagination. I’m looking forward to see what our HipChat/Logentries users build next!

Thank you all for the inspiration!

About Logentries

Logentries is a leading SaaS-delivered log management and log analytics service, developed to make machine-generated log data and insights simply accessible to developers, operations, and business analytics customers.