Archive for the ‘Integrations’ Category

Elena Gorman

Guest Post: TrackDuck integrates with HipChat

By Elena Gorman | 2 months ago | 1 Comment

This is a guest post by Dainius Runkevičius. He is a marketer at TrackDuck, a visual feedback tool for web developers and designers. You can email him on or follow @dainiusrun.

Web development is a challenging process. I mean, really. If you happened to manage or develop web projects, you know what it takes to fix hundreds of bugs every day, communicate with freelancers and, of course, make everything work properly on Internet Explorer.

If you’re working remotely, providing or receiving feedback can be really painful. You need to make screenshots, highlight the areas you aren’t happy with, gather details about the software you use and send all this information to your colleagues or clients. It takes a lot of time.

TrackDuck+ HipChat to simplify feedback processing

One of the main reasons we’re focusing on integrating TrackDuck with other collaboration tools is the value we can add to an end user. HipChat is a great collaboration tool with an extremely intuitive and simple UI.

The integration basically automates the painful feedback process I wrote about. You can highlight the areas you aren’t happy with directly on a website or mock-up uploaded to the system with only a few clicks.

Then TrackDuck generates a bug report with a screenshot of the marked place and all technical information, including details about a browser, resolution and operating system, attached to your project’s dashboard.

You will also get a notification in your selected HipChat room when bug reports are created, closed or someone adds comments to them. The notification includes a screenshot, comment and technical information.

LionsMouth is one customer that is successfully integrating TrackDuck with HipChat. LionsMouth is a Dallas-based agency providing digital branding solutions to a variety of clients all over the world.

LionsMouth is built on a distributed workforce. They have people in Dallas, Kansas City, Washington and other states. As a result, 100% of their team communication takes place online. It’s critical for their web developers to communicate effectively amongst one another and clients.

James Blair, the CEO of LionsMouth, explains that internal team communication isn’t a problem, but getting feedback from clients is.

“I was getting emails that say something like: I’m seeing this, can you fix it? too often and half of my time was spent replicating the problem so that we could figure out how to fix it.”, explained James Blair.

With Trackduck and HipChat, the LionsMouth team has reduced the time spent on communication by 40%.

Take 25% off any TrackDuck plans with the promo code: pCU58S

Terrence Caldwell

Connect HipChat and Confluence to take team collaboration to the next level

By Terrence Caldwell | 2 months ago | 4 Comments

We love using Confluence and HipChat together. Confluence is the place where teams document their projects, product requirements, meeting agendas, and new ideas. HipChat is where we can discuss these plans and ideas, and contribute file and links on the fly. Over the past few months we’ve been working on making it easier to connect the two and use them together.

Connect Confluence to HipChat in less than 2 minutes

Now you can, in less than 2 minutes. If you’re a Confluence admin, all you have to do is press a button in the admin console to set up the integration between the two products.

Once your HipChat account is recognized, it’s just one more click before your integration is all set up.

Connect your Confluence spaces to HipChat rooms

With the two integrated you can connect your spaces in Confluence to rooms in HipChat to get push notifications. You can receive notifications when pages are created, blogs are published, or updates are made to pages in your Confluence space.

When your space is linked to your HipChat room, your team will get automatic updates in HipChat, making it easier than ever to stay on top of what everyone is working on, and discuss work in real-time.

Start using HipChat and Confluence today to keep your team connected!

Using Confluence Cloud?

You’ve been auto-upgraded and can start using this integration today if you have a HipChat account!

Own Confluence Server ?

Sit tight, we are shipping the new, faster Confluence to HipChat integration in our upcoming Confluence 5.7 release.

Not using Confluence?

Get started with a free hosted trial and give your team a place to create, share, and document all your important work.


Elena Gorman

Integrate Opsmatic to HipChat for configuration monitoring notifications

By Elena Gorman | 3 months ago | 0 Comments

Opsmatic is a configuration monitoring service designed for agile technical teams. The service provides complete visibility of the state of your entire infrastructure so you can easily monitor and resolve issues before they become major problems.

Opsmatic also integrates with other tools like PuppetChefNagios, and PagerDuty to give you a complete picture of the events that affect your systems.

By integrating Opsmatic to HipChat, important Opsmatic notifications such as Chef or Puppet automation run failures are posted into the HipChat room of your choice. Determining the cause and impact on your infrastructure configuration is then just a click away.

Connecting two accounts is simple, and it takes less than a minute to complete. Install it directly into the rooms you manage.

With this insight and the ease of communicating in a HipChat room, your entire team has immediate visibility into what’s happening and can easily jump in and collaborate on how best to resolve the problem.

If you need more information about getting started with Opsmatic and HipChat integration, read the documentation here.

Elena Gorman

Guest Post: Introducing GIF keyboard in HipChat

By Elena Gorman | 3 months ago | 0 Comments

Introducing GIF Keyboard in HipChat

You share GIFs all the time on HipChat because why use words when you can use GIFs? GIFs play automatically and inline inside HipChat so it’s easy to express an emotion, reaction, or just how excited you are about a new cat GIF you found.

But sharing GIFs to HipChat on mobile can be painful. You have to exit HipChat, Open Safari, go to google, perform a search for a GIF, copy the link, open HipChat, then paste the link – 10 taps later your GIF is in HipChat. Who wants to do that?

Introducing the GIF Keyboard. Share GIFs to HipChat with just one tap. It’s as easy as sharing emojis.

Share GIFs in HipChat!

Just navigate to the GIF Keyboard, then hold down on a GIF and select HipChat. The link to the gif gets pasted automatically inside HipChat, and when you hit submit, it turns into an autoplay GIF.

GIF Keyboard lets you collect your favorite GIFs from across the web, as well as collect what your colleagues are sharing on HipChat, so your team’s favorite replies are always one tap away.

The GIF Keyboard is available as a free download in the app-store. How long can you have a conversation in GIFs without typing any words?

Introducing GIF Keyboard

About Riffsy

Riffsy is the maker of the GIF Keyboard. Founded by Frank Nawabi, David McIntosh and Erick Hachenburg, Riffsy believes that motion is a huge opportunity for self expression, sharing and community on the iPhone and iPad, and that mobile will create entirely new opportunities in the video marketplace.

Jeff Park

Bring your code into the conversation with the HipChat Bitbucket integration

By Jeff Park | 4 months ago | 7 Comments

If you’re a Bitbucket user, we’ve got some great news for you. We’ve worked with the Bitbucket team to create a new integration to provide more useful information about your repositories within your HipChat rooms. 

The new integration includes notifications for the following actions:

  • Commits – when a new commit is pushed, or commented on
  • Pull requests – when a pull request is created, commented on, merged, or declined
  • Issues – when an issue is created, updated, or commented on

By piping notifications into your chat room, you can hold a conversation about latest commits, pull requests, and issues with your developers right away. HipChat lets you host lightweight code reviews right within your chat room and ship code faster.

Bitbucket notifications in HipChat

This integration is pre-installed on all HipChat groups. You can find instructions on how to configure the new integration in our documentation.

If you’re new to Bitbucket, be sure to check it out – unlimited private Git or Mercurial repositories. Host your code in the cloud, for free.