Archive for the ‘Business’ Category

Management tips for hyper-growth companies: Part 1, Building great teams

| November 23, 2015

HipChat_Team_2Group chat is on fire! It is growing incredibly both in terms of numbers and in importance. We’ve become a tier one, mission critical app for many companies. In fact, some companies truly run their business within chat. This is called “chatops,” and it is how teams collaborate to run their business.


Engage your community with new HipChat Connect add-ons

| November 18, 2015

HipChat Connect add-ons

HipChat Connect add-ons for business teams just got a whole lot cooler.

Traditionally HipChat has been used to communicate with teammates internally, but with the dawn of HipChat Connect, HipChat lets you bring the outside world in. The new class of add-ons let you do some pretty incredible things, including engage with your community in a way that makes sense for your business.


Meekan and Convergely will elevate your chat game

| November 11, 2015

HipChat add-ons Meekan and Convergely

Last week we announced our all-new integrations framework, HipChat Connect. Integrations powered by HipChat Connect are the most sophisticated on the market with abilities far beyond the “normal” integration experience.



HipChat is EU and US-Swiss Safe Harbor certified

| August 10, 2015
HipChat Safe Harbor TRUSTe certified

We’ve got good news. Atlassian’s HipChat is U.S. – EU and U.S. – Swiss Safe Harbor certified! EU HipChat users can now use either HipChat Server or HipChat Cloud knowing that their personal data is protected under EU standards. This voluntary certification demonstrates HipChat’s commitment to privacy.


Four HipChat secrets for remote teams using agile

| July 30, 2015

HipChat for agile remote teams Agile development was created with the idea that teams would work in close proximity with one another in order to operate faster as a team. But, let’s be honest, working remotely today is as ubiquitous as Elvis in Vegas. Most businesses now have a few – or several – distributed teams. And for good reason. Strong talent can be found in less competitive markets, and teams can work around the clock.


Four HipChat tips for agile ceremonies

| July 21, 2015


“Agile” is defined in the dictionary as “able to move quickly and easily.” You can apply that to your ninja nunchuck skills, yoga moves, or, even, the way your team works.

The agile methodology is an alternative to traditional project management that uses an iterative approach to software delivery. Broken up into “sprints,” teams can tackle tasks in pieces and review along the way.


HipChat & Confluence: Working together to make cool hoodies

| July 08, 2015

Last fall, the HipChat and Confluence marketing teams got together. We wanted show how when both teams and tools work side by side, we create amazing things. Like hoodies.

As Product Marketing Managers, it’s our job to build consensus, make informed decisions, and complete projects in a transparent way – from our smartphones or desktops from cities across the globe.

When we got our hands on Confluence 5.7, it came loaded with some phenomenal new capabilities.

These advancements, such as in-line comments and a seamless integration with HipChat, make it simple to move fast as a marketing team.

With this new Confluence + HipChat power, we designed a new HipChat hoodie to show off our skills.

Here’s (roughly) how it went down:

A Whole New HipChat for Android

| May 20, 2015

HipChat is all about connecting teams in the office, but we also have you covered when you’re on the go. We have a new  update for serious Android fans (and for not so serious fans). On the surface, you’ll notice we’ve pulled in material design. But we didn’t just slap on a new coat of paint, we re-architected the whole darn thing to be entirely native, and while we were at it, added stream compression (because we’re going for extra credit on this assignment).

Good-bye Web View, Hello Native

Being native provides benefits that you are going to notice right away. The app is now a lot smarter about your messages. We can let you know if your message failed and inform you if you’re still connecting. You’ll know if you’re looking at the latest set of messages or if some more need to load. Added bonus, the app respects your system preferences for fonts.

It also makes HipChat faster than ever. Your messages load with great haste and switching between rooms is nice and smooth. Back when we used webview the app spent time loading the initial HTML/javascript/CSS, then building javascript calls, and then executing them on the main thread. We’re not doing that anymore so we can get you chatting faster. If you want to geek out about testing, well, we improved that too. This means squashed bugs will stay squashed, we’ll have better edge case handling and be able to speed up our delivery of new features that you want to use. That feels good.

HipChat Android Material Design


Now about that Material design

Of course, you’ll notice the bright colors, animations, and transitions you’ve come to expect from material design. We’ve moved a few things around to make it quicker and easier to get chatting. When you open the app, the new homescreen lists all your active rooms and 1-1 conversations. Notice the green button in the lower right? Tap that to easily find rooms or start new conversations with your teammates. If you’re done with a room or a chat, all you have to do is swipe it away to close it. The left drawer now contains your beautiful face (or your avatar of choice), account info and access to your preferences. Once you’re in a chat, the redesigned chat view now makes your files, links, and messages easier to read and more consistent. What else? Thanks to Lollipop’s heads-up notifications, it’s now easier to see when someone mentions you in a room or you have an incoming call.

HipChat Android Material Design 2

Save that data for a rainy day

We’ve added two features that will help us play nice with your data plan. First, we will stop loading all images in the entire chat log. Phew. Second, we rolled out XEP-0138: Stream Compression support on our XMPP servers (that’s our fav flavor of compression). The new Android app takes full advantage of this new server feature. In our experiments, we’ve seen compression ratios from 3:1 to over 9:1 (awyeah). Keep an eye on your data usage from HipChat; we’d love to know if you see a reduction after this update.

We’re proud of our new Android upgrades, and this is only the beginning. We’ve got lots more planned for the rest of the year. Stay tuned.

Ready for it? Get the latest app here

Hall joins HipChat

| May 06, 2015

blog-headerWe’re excited to announce that Atlassian has acquired Hall – a group chat service for business teams.

In Hall, we found a fiercely talented team that shares HipChat’s passion for improving the way teams communicate. We both believe that real-time, group chat transforms the way teams collaborate, builds stronger culture, and helps teams get work done faster.

Hall has spent the last four years building a product that helps teams do exactly that – right down the road from our San Francisco office. As we watched Hall grow, we became convinced that we should tackle this mission together.

Starting today, the Hall team is part of the HipChat family.

The HipChat team has been pouring our hearts, energy, and a more than a few sleepless nights into a building a product that transforms the way you work. And this has made HipChat into an industry leader in team communication.

In the last three months, we’ve introduced a brand new web experience for HipChat. We brought HipChat behind the firewall. We launched integrations with JIRA, Google Hangouts, GoToMeeting Free, Appear, Twitter, and more. We’ve made dramatic improvements to HipChat’s stability. We’ve shipped updates for iOS and Mac and launched a new Android beta. And we brought HipChat to the Apple Watch. As you read this we are furiously working on updates to Windows and Linux as well as multi-account support.

In the past month we also acquired BlueJimp, who will take our video chat capabilities to the next level. And now we’ve added the Hall team. We have ambitious plans for the coming year, and our new teammates will help us deliver.

You are going to love what we’re building.

HipChat acquires Blue Jimp &

| April 21, 2015

Blue Jimp + Atlassian


HipChat’s got news:

We’ve acquired Blue Jimp, the mastermind team behind the Jitsi Community.

Jitsi is an open source project that includes the WebRTC Jitsi Videobridge, among other technologies. The Jitsi Videobridge relays video rather than mixing it which provides improved scale with higher quality and lower latency. These are very good things.

HipChat currently supports 1:1 video in our HipChat Plus and HipChat Server offerings. Blue Jimp brings a strong team of developers doing incredible things with group video chat, and we’re excited to welcome them into the Atlassian family. Blue Jimp’s technology and expertise will make HipChat stronger and enable us to expand our video capabilities, all while improving your experience.

More folks than ever are using HipChat. Teams around the world are connecting, co-workers share billions of messages, and we’ve helped re-invent how work gets done. But, with all of our rapid growth, we have to continue strengthening the overall HipChat experience; we cannot rest on our laurels.

HipChat is moving faster than we ever anticipated – it’s absolutely incredible.

Investing in the Jitsi open source community

Partnering with Blue Jimp allows us to improve HipChat’s experience, head to toe – but it also gives us options for the future. Jitsi now has the resources to challenge just how good video can look in 1:1 chat, and in a group setting.

The best way to keep Jitsi innovative is keeping it open and in the hands of those who created it in the first place: the open source community.

In order to maintain the spirit of Jitsi’s open source community, Atlassian and HipChat will continue to support and invest in the project. We’ve got real love and appreciation for the work Blue Jimp and Jitsi community have done.

This is only the beginning. Can you tell we’re excited?