Prettier and more helpful notification emails

| October 29, 2012

We just flipped the switch on some improvements to our notification emails that we’ve been testing internally for a few weeks. Now, whenever you get an @mention notification email it will include other recent messages and be styled just like it is in our apps.

1-1 message notification emails also use this new style but do not include previous messages. We’re working to group them intelligently to cut down on the number of emails you get.


  • Daniel K

    Very nice, good job 🙂

  • Cedric Meury

    A new group signed up? Is the group feature in development then? Is there a release date known already?

    • Garret Heaton

      That’s just a message we send into our room using the API whenever a new group (company, team, etc) signs up for HipChat. Letting companies group their users is still something we plan to add but it’s not ready yet.

  • Jason Caldwell

    I’d love to see this improved even further. I think it would be great if HipChat could provide a link that leads to the chat history around the time of this notification; i.e. to make it possible for me to find the message that I received in the spool easily.

    If often find myself looking back through the list of messages to see if there was anything else that I might have missed. I love that we can see some of this in the notification itself, but it’s not always enough 🙂

    I’m thinking of a link that might be included in the notification email itself, and it might lead me to that specific line in the chat room, or at least to the chat history log at that specific line/time. This link might read, “jump to this message” or “jump to history log”.